Preferred Plumbing Solutions Inc.

Very satisfied with diligent & thorough work. Installation was well done.
Very professional interaction and on time delivery as promised.

Preferred Plumbing Solutions has been taking care of my family's plumbing needs for years. They are courteous, professional and dependable. We've had some unusual plumbing issues over the years and Preferred Plumbing has always arrived promptly and worked efficiently to solve the problems. I highly recommend!

Raphie and his team are excellent plumbers and we have had nothing but great experiences with their team over the years. We use them regularly for routine maintenance (eg. winterizing our pipes, leaky toilets). Notably, Raphie and his team have gone above and beyond for us in recognizing an issue causing frozen pipes/burst pipes in our home. It was only after Raphie took a very thorough and holistic approach to examining the issue that he was able to identify the problem and ensure that it never happened again - we had had another plumbing service try to figure out what was happening and they were unable to do so. After figuring out the cause of the problem, Raphie went above and beyond to ensure that the pipes were properly insulated; since then we've had no issue despite very cold temps. Going forward, this is the only plumbing company that we need - excellent service on all fronts and wouldn't hesitate to recommend.

Preferred Plumbing is prompt and efficient. Their staff are professional and knowledgeable. I've called them twice and the service was excellent. But they also tend to do a sales pitch which can be overdone. I would recommend them for service.

Completed a full faucet Replacement for my tenant. The tenant was so happy with the service. She said they were very professional.

I was happy with how quick they responded and the price.

Thank You

Our family has found Raphie, Dominic and their crew to be professional, friendly, courteous and timely. The Flow Tech system has worked as advertised.
We noticed a significant decrease in the existing scale build up. Our shower pressure has become stronger, and our laundry tap flow is stronger as well. Not to mention Raphie did a wonderful job in connecting the water flow to our backyard. We have always found Preferred Plumbing to be excellent to work with, and wouldnt hesitate to recommend them.

My problem is that I have a leaky valve from my hot water tank and I called these guys. I have the kind of system that uses the HWT to heat the place in conjunction with the furnace. I now need to have the lever in one position to have heat, but no how water, and in the other position to have hot water but no heat. This is not a big issue in the summer as I have the AC on and no furnace.

They came by promptly at the assigned time. Daniel was very personable but I could tell he was a salesman (i.e. UPSELL) more than a plumber.

So, Daniel came down, polished salesman as he is, and tried to sell me a $3,000.00 system called "Flow-Tech" which sounded good at first BUT...This expensive system has NEVER been tested and peer-reviewed by any independent trust-worthy source whatsoever. This company claims to have been around for years, yet the only reviews I've ever seen online as of today are 11 on Flow-Tech's Facebook page. The other reviews I saw online are from ONE plumbing company in the US - the one that obviously has a vested financial interest. Only ONE company in Tennessee. In fact, virtually all the holy grail videos posted online are from ONLY that ONE company . No other plumbing company / independent plumber has endorsed this Flow-Tech expensive placebo in Canada after 10+ years. In other words, millions of plumbers and yet NOT ONE. (other than obvious PAID distributors/ plumbers) can vouch for this Flow-Tech? lol

Folks, please do not get hoodwinked into buying this Flow-Tech system. Unless and until PROVEN to work via independent scientific evidence that shows that this works, DO NOT BUY!

Finally, I was given 6 (six) options from Preferred Plumbing ranging from $399.17 to replace just the leaky valve (which is what I originally needed anyway) to $6,285.57 for the whole upsell to install this unproven "Flow-Tech" thing. Of course, the most expensive option was "recommended" while the lowest was "not recommended" lol. Gotta love these sales guys!

I'm giving a 2-star rating just because Daniel was nice.

Unbeatable customer service. Incredibly reliable and friendly. Dominique and Daniel were patient, knowledgeable and fantastic to work with. Would definitely recommend for quality service. Raphie and Jay were also so easy to coordinate with. A seamless experience.

They were very responsive- came the day after I called them, did the work quickly and charged me a very fair price. I would absolutely use them again!

Very professional introduction, and detailed choices of various repair scenarios, from what I requested to changing stop valves and removing saddle valves on furnace. But the highest choice was priced at $5413 and the choice one above what we wanted was $1214. By the way, they did not recommended the one we would have chosen which was $715. So we chose not to accept any of their proposals and paid $49.00 for the service call.