- Approximate cost of services:
- $1,234.00
- Company Response
it was a pleasure working with you and we would love to do any other work required.
my thanks.
Julie
it was a pleasure working with you and we would love to do any other work required.
my thanks.
Julie
Kitchen and bathroom remodel/main level refresh
Composite deck, tempered glass railings, stairs, closed in the front and side
it was a pleasure working on your deck especially with the design and uniqueness o the final product.
glad you are fappy
my pleasure.
looking forward to designing and installing the deck.
thanks
julie
Home Improvement Renovations - Basement, Laundry, Kitchen
wow.
I take great pride in our work but didnt expect this detailed review.
as always I'm very thankful for the buisness and take great pride in the fact that we look after all of our customers to the best of our ability.
I'm glad the finished product exceeded your expectations and restored your faith in contractors.
my kindest regards to you and your family.
julie
it was a pleasure working with you on this project and I'm glad you are pleased with the results.
kindest regards
as you can see with the above review a great job with the fence.
may I firstly point out that I was contracted for the fence and not the gate!
The gate was discussed between the customer and the installer.
I was never privy to the discussions and cannot comment on what was discussed.
The installer says he installed what was discussed.
there were a couple of bits that I agreed were not up to standard but the main issue was the size of the gate according to the customer.
I told the installer the issue and asked him to deal with it.
I had health issues to deal with last year and had staff deal with the work issues and they tell me that there were no further discussions or requests came through so the presumption was that it had been dealt with.
I personally have had no correspondence with the customer until2.39 on sat 9th of May (the weekend just passed) and didn't give me any time to respond.
As for payment upfront, I never ask for payment upfront.
I received payment for the fence after the work had been carried out and the customer was satisfied. It was when receiving this payment that I was asked to take the payment for the gate at the same time as he was paying by credit card and could I pass it on to the installer which I did.
It is unfortunate the customer is unhappy but I appreciate all reviews and this review highlights why customers should deal with the business owner directly and not the installers.
glad we lived up to your expectations.
it was a pleasure doing buisness with you and hope to help you with future projects
kindest regards
julie
I appreciate your comments and thoroughly enjoyed working on your deck.
it helps when being allowed artistic license
I look forward to future projects
kindest regards julie