Crucial Roof Services Ltd

Roofing
Delta BC V4C 1N1
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Roofing
Crucial Roof Services Ltd
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98%

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Reviews for Crucial Roof Services Ltd

Average customer rating:
9.8 10 (204 reviews)

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Gary C. from Burnaby
Gary C. from Burnaby
1 review Burnaby, BC
10/10

Roof Repair

Greg at Crucial Roof Services came highly recommended by a well-established local roofing company that did not have the expertise to properly handle the repair work on my concrete tile roof. I was told that working with these types of roof systems requires men with “finesse” and expert level experience.

Multiple attempts to fix two different leaks in my roof by two different roofing companies ended in failure. This was not the case with Greg and his team – the leaks were fixed the first time.

During the initial assessment, Greg took the time to inspect the entire roof, including all the skylights, chimneys/vents, and gutters and then showed me detailed pictures of what he suspected may be the cause of the leaks as well as what may be potential problems as time passes.

In his quotation for the work, Greg clearly showed which items needed immediate attention and which items were recommended for preventative maintenance.

Greg and his team started work on my roof as soon as the weather conditions were optimal. After the work was completed, I was shown detailed pictures of the repairs performed. There were no surprises in the invoice - it actually came in a little lower than what was quoted.

Have dealt with Greg, I find him to be very knowledgeable and experienced, easy to talk to, enthusiastic and very proud of his work. Greg did not have preconceived ideas nor did he make guesses about where the leaks may be coming from but instead took the effort to investigate all possibilities. In my opinion, this sound methodology along with his many years of experience and great work ethics sets Crucial Roof Services apart from the other roofing services I have dealt with.

The bottom-line: Crucial Roof Services fixed my leaky roof on the first try.

Approximate cost of services:
$1,760.00
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Company Response

Thanks Gary. I never understand what is so difficult about Customer Service and why everyone doesn't do it the way I do. I guess I'm glad they don't! As far as stopping the leak is concerned... I love having the challenge of other's failures behind me. It gives me a chance to shine! Once again thanks Gary.
Greg

Scott from Vancouver
Scott from Vancouver
1 review Vancouver, BC
10/10

Roof repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Quick and helpful
Received fast service. Fixed the leak. I am happy with the work. The roof hasn't leaked since. Greg took photos and explained the problem to me. I think that was an important part of the service because I couldn't get up to the roof to see the problem myself.

Greg returned to help me diagnose a condensation problem in my attic space. No charge!! Just plain good will. Thanks again Greg.
Thanks

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Thanks to you also Scott. Condensation is a major concern for home owners so I am glad we were able to figure that one out too.
Cheers
Greg

Romy from Vancouver
Romy from Vancouver
1 review Vancouver, BC
8/10

Roofing services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Above average
Did a good job. However, it is still early to judge whether the work was done properly. Time will tell if no leakage will occur. As well, I did not have a chance to canvass, so I'm not sure if their price is competitive enough.

Approximate cost of services:
$1,000.00
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Company Response

Thanks Romy. If the leak returns I will come back for no additional charge and investigate further. We're pretty confident we got this one though. Cheers!
Greg

Nancy from Vancouver
Nancy from Vancouver
1 review Vancouver, BC
10/10

Roofing services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Great work and quick to respond!
Greg was quick to come and first investigate my roof leak and provide his opinion with supporting photo's. Greg was also quick to complete the work and provide photo's through out the repair process. As your typical home owner that has never been on their roof, Greg's visual method of showing the client what is up there, what needs to be done, how it was done and the end result, was greatly appreciated.

Approximate cost of services:
$900.00
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Company Response

Thanks Nancy. The pictures I send you truly are worth a thousand words. Cheers. Greg

Barb from Vancouver
Barb from Vancouver
1 review Vancouver, BC
10/10

Roof repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Greg is very knowledgeable, experienced and takes pride in his work!
Greg was able to promptly provide a detailed assessment of our gutters, a quote for repair work, and photographs (with description) of the problems areas. He was interested in answering all my questions regarding the type of repair work they would do. I was immediately very comfortable that Greg was knowledgeable, experienced, efficient, and took pride in his business. I have no hesitation in recommending Greg!

Approximate cost of services:
$360.00
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Company Response

Thanks Barb. I love questions from homeowners. Never liked tests when I was in school but now it seems if I don't get any questions I'm disappointed. I want all my clients to be 100% confident and knowledgeable in what they will spend their money on. I'm glad you were!
Cheers
Greg

Ken from Vancouver
Ken from Vancouver
1 review Vancouver, BC
10/10

Roofing services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

An experienced and honest contractor. Greg was the only contractor out of 3 that I tried that correctly assessed the problem and devised reasonable and cost effective solution. The repair was seamless and is standing up well after 2 years. I highly recommend Crucial Roofing

Approximate cost of services:
$500.00
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Company Response

Thanks Ken. It's great to here the test of time is working too! Here's hoping many more years pass before you need my services again :-)
Cheers
Greg

Pat  from Vancouver
Pat from Vancouver
1 review Vancouver, BC
10/10

Roofing services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Very pleased with the service
Very happy with the service that we received. They responded quickly, submitted their proposal quickly and dealt with the work in an expediant manner. Thank you

Approximate cost of services:
$1,000.00
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Company Response

Thanks for trusting your revenue property's tile roof with us Pat. Hope the renovation goes well!

Bob from Vancouver
Bob from Vancouver
1 review Vancouver, BC
8/10

Roof repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Arrived on schedule, worked hard, did a good job cleaning up worksite.
Responded to query quickly, unlike a couple other local roofers we tried to contact. Provided quote promptly, explained their warranty well. They arrived when they said they would, worked hard to complete quickly, and did a good job cleaning up after completion.

Approximate cost of services:
$6,000.00
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Company Response

Thanks Bob. That just about covers the whole service package we aim to provide. I have to trust you that our price was competitive too... otherwise we wouldn't have got the job! Cheers.
Greg

Scott G.  from Vancouver
Scott G. from Vancouver
2 reviews Vancouver, BC
9/10

Roofing services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Job well done at a reasonable price. Recommended.
These guys were able to do a job that many other companies wanted nothing to do with. Clay (concrete) tile roof repair is a pain. They got the job done and were pleasant to work with. The cost was fair. The only negative was the wait time, but I suppose that had as much to do with lousy Vancouver weather as anything.

Approximate cost of services:
$1,000.00
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Company Response

Thanks Scott. Yes indeed... Mother Nature can be our fiercest ally and our best friend all in the same day. As far as the weather is concerned you can never please a roofer. It's too wet, it's too hot, it's too windy. I've seen them all. The worst is wet because a leak continues to leak if we can't put some sort of temporary patch on the problem. Sorry about the delay getting to you but I'm glad your happy and satisfied now. Cheers.
Greg

Kevin from Vancouver
Kevin from Vancouver
1 review Vancouver, BC
10/10

Sunroof repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Fixed the leak coming from my roof windows
Greg did a great job cleaning out our windows. It got done fast and it's not leaking anymore! Will definitely recommend. I appreciated the photos they sent to me with the before and afters.

Approximate cost of services:
$840.00
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Company Response

Thanks Kevin. It's unfortunate that a home owner of a concrete tile roof, such as yourself, has to experience a leak around a skylight before they learn of the maintenance requirement that accompanies these details. Hopefully, the more we talk about it the more people will learn and not have to suffer through a leak. Thanks again for posting the review!
Greg

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Crucial Roof Services Ltd

Crucial Roof is a full service roofing company experienced in all aspects of roofing but specializing in torch on, shingles, and the niche market of concrete tile roofs and rubber membrane gutters. Our roofers are experienced and fully trained to provide the best results possible. Repairs and maintenance to and for all kinds of roof systems are our specialties!

Roofing, Roofs, Roofer, Roofers

CATEGORIES
Roofing
PRODUCTS
Shingel roof systems by GAF. Torch on roof systems by Soprema. Skylights by Velux
SERVICES
Repairs, maintenance, new construction and re-roofs to and for all kinds of roof systems, roof inspections, tar and gravel roofs,
BRANDS
GAF, Soprema, Velux
WEBSITE
http://www.crucialroofservices.com
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, E-transfer, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies with roof system. Up to 50 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.