Great Customer Service, Persistence and outcome - retaining wall
I had commissioned and paid for a 6 foot high, 25 foot long retaining wall at the side of my property in 2015 and it was already leaning out visibly. It was not done properly to account for the mass of earth behind the wall, and the structural needs, but the original contractor defaulted on his warranty and left the poor work for me to fix. Steve and team came in, assessed the needs for the redo of the wall and assisted me in finding a structural engineer. He then got his team out to do the work in a really rapid manner. He and his team dealt with additional changes by the engineer, grumpy, yelling neighbours and a tricky labour-intensive job. He completed it quickly and well, and paid attention to the surroundings, ensuring that the area was kept clear for through traffic as needed. The retaining wall and laneway ended up clean and level for the multiple shared owners' use, after Steve and his team stayed till after 9 pm on a Friday night to get it done. I really appreciated the timely completion, and the end product is stable, sturdy and likely to last for another 20 years plus.
- Approximate cost of services:
- $6,700.00
- Company Response
Thanks Christine for writing this great review! Our teem of professionals is always ready to help you and family.
Dr Rooter