Quick Fix Appliances

Appliance Repair
Richmond Hill ON L4B 1G5
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HomeStars
Appliance Repair
Quick Fix Appliances
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23%

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Reviews by rating (past 12 months)

Reviews for Quick Fix Appliances

Average customer rating:
6 10 (242 reviews)

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dave in Hamilton
dave in Hamilton
1 review Hamilton, ON
0/10

Refrigerator Repair

Do not use this company !!! . They sent a service man to our house to fix the LG refrigerator. When we called we asked if they repaired LG refrigerators, they said yes. The service man worked on the refrigerator for maybe 10 minutes and charged us $250.00 and it was no different when he left. He said if it didn't work then it would need a control board but would not charge us any more for the service call to install it, and it would take 5 days to get one as they are not an authorized LG service. Amazingly the next day they phoned and said they had a circuit board. I asked where it came from and they said the service man went to pick it up We asked the service guy where it came from and he said the office ordered it. They wanted to charge us around $450.00 for a board that is only $100.00 to buy. I never authorized them to order any board so I cancelled the service call. They phoned me and said I owed them more money for the service call that I had already paid for. The person I explained the situation to back in march said she would have customer service call me. That never happened. Then on April 28th I get a call from a collection agency. I called QuickFix and was told that someone would call me back. That never happened. The collection agency called again on May 10. I called Quickfix back and I spoke with Tina, she was very rude and unprofessional When I told her that I would be writing this review she said go ahead. It is sad that a company does not care about their reputation. The only thing I can figure out is when the service man said I would not be charged for another service call to install the board, he should have said that they will add it to the price of the board 3 times over. Very dishonest company.

Approximate cost of services:
$256.00
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Company Response

Thank you for your review and letting us know about your experience with QuickFix. We have bought the company out and purchased the QuickFix website. We are so sorry for the experience you had with QuickFix. We are pleased to let you know it is under new management. Our customer service is what sets us apart. Our company strives to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. We invite you to experience the quality of service we stand behind.

Mihajlo a.
Mihajlo a.
1 review Toronto, ON
10/10

Refrigerator repair.

Chris was pleasant, professional, and very helpful. We are very satisfied with his work. We asked for his card and will not hesitate to call him again. Thanks.

Approximate cost of services:
$270.00
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Company Response

Thanks for your review! We're glad Chris could help.

j_elliott
j_elliott
1 review Toronto, ON
10/10

Fridge repair

Chris arrived within hours of calling for service. He explained the job clearly and made the repairs. He was friendly and polite.

Approximate cost of services:
$350.00
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Company Response

Thanks for your review! We're glad Chris could quickly and efficiently get your fridge back up and running for you.

johnstath
johnstath
2 reviews Markham, ON
10/10

washing machine

Chris was amazing. Diagnosed the problem straight away. Very professional. Quality workmanship. Cleaned the work area when finished.tested the machine when finished the repair

Approximate cost of services:
$370.00
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Company Response

Thanks for your review! We're glad Chris could help you out with your washing machine.

Ceri M.
Ceri M.
1 review Toronto, ON
10/10

Oven

Fast, easy and thorough. Chris was great. Very polite and helpful. Will use again. Thank you.

Approximate cost of services:
$80.00
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Company Response

Thanks for your review! We're glad Chris could help.

Maria Madeira from Toronto
Maria Madeira from Toronto
3 reviews Toronto, ON
0/10

Gas Stove Panel

AVOID THIS COMPANY!
Chris came to my home and just created havoc.
The ‘QuickFix’ of my stove’s problem took 20 minutes, cost me $225, and lasted 2 hours.
And, to top it all, he asked to use my bathroom and left me with a clogged toilet!
Their Customer Service is a mockery! It’s insulting the way they do not let you talk to anyone other than the front-desk girl.
So, naturally, no refund...
Another terrible point: they delete bad reviews in their web-site!

Approximate cost of services:
$225.00
1 of 1 people found this review helpful.
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Company Response

We have since rectified this situation with our customer service team and the customer. An amicable resolution was reached.

Andrew D.
Andrew D.
3 reviews Scarborough, ON
10/10

Fridge

My fridge was buzzing every few minutes. Chris was very helpful and friendly in diagnosing and explaining the issue to me (the back of the fridge was filthy and it needed a new capacitor). I would definitely recommend this company to others

Approximate cost of services:
$350.00
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Company Response

Thanks for your review! We're glad Chris could get your fridge back up and running for you.

Mike
Mike
2 reviews Toronto, ON
10/10

washing machine repair

Washing machine repair and. Tuneup. Work was done quickly and professionally. Chris was very informative

Approximate cost of services:
$300.00
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Company Response

Thanks for your review! We're glad Chris could get your washing machine back up and running.

Private User
Private User
Private User reviews Hamilton, ON
0/10

GE Profile Refrigerator

The technician arrived promptly after a call to the company, so that was good. Then he said that it would be $250 to to a "full" service on the fridge, and until that was done he couldn't tell us what was wrong.

After 10 minutes he said that it was the inverter board but couldn't tell us how much that would be. I watched a YouTube video about how to diagnose these things and he didn't test the signal coming from the motherboard and he didn't test the compressor (even after I asked him to do so). So basically he "smelled" the inverter and decided that was the problem.

Next he phoned back to say that the inverter board would be $650!!!! I called another, highly rated, repair shop and they quoted less than $200 for the same part. I could order it online for $350.

And the tech said that if after replacing the inverter board, that the compressor was shot, that would be another wait and a new technician would have to come out and do that work.

It's clear that this company will try to suck you in for a little bit at a time until you've spent as much as a replacement would cost. They certainly didn't do the job that was paid for and evaded most of my questions.

Avoid these scoundrels!

Approximate cost of services:
$245.00
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Company Response

We want to apologize for your situation and any and all inconveniences caused. This is not the way we like to do business, nor should it be a reflection of our company. If you'd like, you can reach out to our customer service team to discuss your situation and to reach a resolution.

Talor
Talor
2 reviews Mississauga, ON
10/10

Dishwasher Repair

Chris was very helpful, knowledgeable and polite. He arrived quickly and provided outstanding service! Booking through QuickFix was fast and easy. I would recommend QuickFix and Chris to anyone needing repairs or service for their appliances. Thank you so much!

Approximate cost of services:
$287.00
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Company Response

Thanks for your review! We're glad Chris could come out and fix your dishwasher for you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quick Fix Appliances

Operated by RepairCare. Hello and welcome to Repair Care. Thank you for considering us for your appliance repair needs. As homeowners, we know how stressful it can be when something we depend on isn't in working order. Rest assured that we will always keep you in the forefront in every ...
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