Kitchen range gas line installation.
Ashok came to the house to provide a cost estimate to put in a gas line for our stove, and an optional extension to run a pipe to the back deck for a bbq. The house is 100 years old, with a clutter of wires and pipes, both used and unused, installed by many owners, renovators and diy’ers over the years. He spent the time to determine what the best route options would be to run the gas pipe from the west to the east side of the house through the basement ceiling, as well as the requirements to run the extension to the deck. Ashok was professional, and very helpful, in his suggestions.The quote was within the same cost range of the other estimates received, but AccuServ was the only company offering to inspect before quoting. That left us much more comfortable that the scope of the work and the resulting costs would be reasonably accurate.
I had multiple conversations with office staffer Amanda, to finalize a date and time for the work. She was very pleasant and helpful on each call.
Ashok showed up on the promised date, on time, with helper AJ. Both men were polite, conscientious, unobtrusive, efficient and cheerful as they proceeded with the work. They cleaned up after the job was done. As this was our first gas range, Ashok spent the time to run through it’s usage and procedures, which was much appreciated.
Overall, we were very pleased with the entire process. For budgetary reasons, we needed to postpone the extension to the deck, but the means for the connection from the current installation was put into place. We will definitely call AccuServe for that job when the time comes.
- Approximate cost of services:
- $565.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Peter - thanks so much for sharing your experience working with us! We take great pride in putting in the extra time both up front, and throughout the process to help our customers understand exactly what's involved with either an installation or fix to their system. In our experience, everyone ends up more satisfied with the process when we can provide and adhere to an accurate quote, as well as share as much knowledge as we can about how to get the best use out of your equipment - as was the case with your install. We thoroughly appreciate your feedback and very much look forward to our continuing work together in the future!
Best Regards,
The AccuServ Team