Needed a couple of our handwoven rugs cleaned but didn't trust a lot of places I called. I called this place, asked a lot of questions and these guys ticked all the boxes. They were professional every step of the way, offered timely service and pricing couldn't be beat (check website). I even had them do some basic repair work which came out great. Very happy with service and thrilled with the rugs. I admit that I was pretty sure rug cleaning was glorified vacuuming but when I got them back, they looked amazing, almost like the day we bought them. Very happy, will use again. Sham is the guy to talk to.