Without a doubt this was the worst experience of my life! We wanted one of their recliners and we picked the fabric we wanted. We were told by the sales person that it would be 4 to 6 weeks. We almost didn't buy it because of the price but we were led to believe Lazy Boy was the best. WRONG! They took our payment with no problem stuck the paper work in front of us to sign. We started reading it but they rushed us through. After 6 weeks we called and they told us it would be 12 weeks because it is being made in Tennessee. What? They would not give our money back because in the fine print it said special orders are final. 15 weeks in total we finally got the recliner. When it was brought in we were shocked by the poor workmanship! Buyer Be Ware!! Don't purchase from Lazy Boy.
- Approximate cost of services:
- $7,000.00