Had a groupon coupon. Previous reviewer was correct about fresh air only concerned about the upsell. Cleaner Mike tried to upsell me on a exhaust cleaning for $160 on my rental property. I could not attend the cleaning but my tenants father was there. Mike told me by phone there was bad carbon buildup and this could put carbon monoxide into the house etc. and it needed to be clean. Fear tactics. Mike told me $160 but this service would be good for 5 years. I told Mike I had this done 2-3 years ago, that I doubt it needed it and it sounded like he was just trying to upsell me something I did not need which he denied. Fortunatley for me my renters father was there for the appointment and I asked Mike to show this buildup to the father and have him call me. He is a contractor and not an the turnip Mike was hoping for so I was confident he would tell me the truth and as I expected I was told that this service was not needed, that the pipe was just a little bit dirty and he felt it was safe for his daughter to stay there. He also told me that I wasted my money on this cleaning as the Technic and equipment they use are not adequate and they do not even block off the other vents to ensure good suction for the vent that is getting clean. Do Not Waste you money on this company. Obviously dishonest company and not a proper clean. Buyer Beware!!!
- Approximate cost of services:
- $67.00
- Company Response
Hi Brett, thank you for the review and your feedback. We always do an inspection and suggest anything that needs to be addressed. Whether you go with the service or not, we still have to advise you. In regards to our methods of cleaning, we use the latest technology for our vacuums and we have records and statistics on (adequate) suction. Once again, I suggest for all customers that use our services to properly research us in advance. We make everything very clear on our coupons and website. if you were looking for someone to use legacy equipment (truck-mounted), and have the vents covered as part of their procedure, you could have sourced a company according to your needs.