Absolute Home Services

Hi Seymour,

I want to sincerly apologize for any frustration and inconvenience this situation has caused you. I have personally looked into this and would like to assure you that your concerns are being taken very seriously. Your deposit was refunded as soon as we heard your request to cancel the work.

Regarding the lack of communication about the project's timeline, I want to acknowledge that clear and transparent communication is fundamental to our commitment to customer satisfaction. We will be reviewing what broke down in our communication with you to ensure this does not happen again.

We have attempted to contact you numerous times this week to try and discuss this with you further, but we have not been able to contact you. So, please call us back when you have some time.

We genuinely value your feedback as it helps identify areas of improvement. Your experience is not reflective our our usual standards, and we are dedicated to making things right for you.

Thank you for the positive review of our handyman services Lee! And thank you for continuing to trust us to work on your home.

Thank you so much for taking the time to share your positive experience with our snow removal service! We are thrilled to hear that we could meet and exceed your expectations.

Thank you so much for taking the time to share your positive experience with Verne's services! We're thrilled to hear that he exceeded your expectations in transforming your daughter's condo.

It's fantastic to know that Verne completed a variety of tasks, from installing backing for floating shelves to putting up the TV, installing a chandelier and pendant lights, and even taking care of wallpaper installation in the bathroom. We understand how important it is to have these tasks completed within the agreed-upon time frame, and we're delighted that Verne delivered on time.

We'll be sure to pass on your kind words to Verne. Customer satisfaction is our top priority, and it's great to hear that you are very happy with the results. If you ever have more projects or need assistance in the future, don't hesitate to reach out. We appreciate your trust in our services.

A big thank you from all of us!

I sincerely apologize for the inconvenience you've experienced with our lawn care services. Your feedback is crucial to us, and I'm genuinely sorry that we fell short of your expectations. This is certainly not the level of service we aim to provide, and I appreciate you bringing these issues to our attention.

I understand the frustration you must be feeling, especially with the lack of responsiveness from John and Jason. Rest assured, we take your concerns seriously, and I am committed to addressing them promptly.

To initiate immediate corrective action, I will personally investigate the matters you raised, including the improper trimming, the grass length, and the failure to turn the mulch in the beds despite the additional payment. Additionally, I will ensure that John and Jason are made aware of the urgency of your situation, and we will take the necessary steps to improve our communication channels.

I understand the importance of reliable and efficient service, and we are committed to making this right for you. Please allow me some time to investigate and implement corrective measures.

Once again, I apologize for any inconvenience caused, and I appreciate your patience and understanding as we work to resolve these issues.

Thank you for taking the time to share your feedback on the exterior painting project we completed for you. We truly appreciate your business and your honest assessment of our services. Your satisfaction is important to us, and we would like to address your concerns while also expressing our gratitude for your positive comments.

First and foremost, we're delighted to hear that you were pleased with the quality of the work our team delivered. Our goal is to consistently provide top-notch services, and it's wonderful to know that our crew worked well together, were professional, and maintained a clean work environment. We understand that the painting of awnings and canopies can be challenging, and we're thrilled that the end result met your expectations.

We sincerely apologize for any disappointment you experienced regarding the lack of visits from our Project Manager, Gerald, during the course of the project. We understand your concern and acknowledge the importance of maintaining clear communication with our customers. We will use your feedback to improve our processes and ensure that our project managers are more actively involved in future projects.

Your special mention of Andriy is heartwarming, and we are incredibly proud to have him on our team. It's evident that he went above and beyond to provide excellent customer service and make your experience as smooth as possible. We will certainly recognize Andriy for his dedication and commitment to ensuring your satisfaction.

I'm truly sorry to hear about the negative experience you had with our services. It's clear that we fell short of meeting your expectations, and for that, we sincerely apologize. We take customer feedback seriously and are committed to addressing the issues you've raised.

First and foremost, the delay in starting and completing the project is unacceptable, and we understand how frustrating this must have been for you, especially with the timing around Mother's Day. We are actively reviewing our scheduling and project management processes to ensure this doesn't happen again in the future.

The unevenness in the staining and the incomplete trim work are also concerning. Our team is dedicated to delivering high-quality results, and we failed to meet that standard in your case. We will be reevaluating our training procedures to ensure our crew members are equipped to handle all aspects of a project effectively.

Regarding the issue with the furniture, we apologize for any confusion. Our team should have communicated the scope of our service clearly from the beginning to avoid any misunderstandings. We appreciate your feedback, and we will use this as an opportunity to improve our communication and customer service.

The involvement of the Vice President is not something we take lightly, and we're sorry it had to come to that point. We are committed to addressing your concerns and making the necessary changes to prevent similar situations in the future.

Your feedback is invaluable to us, and we will work diligently to rectify these issues. We genuinely appreciate your honesty and regret any inconvenience you've experienced. If you would like to discuss this matter further or if there's anything we can do to make amends, please don't hesitate to reach out to us directly. Your satisfaction is our priority, and we hope to have the opportunity to regain your trust in the future.

Thank you for reaching out to us and sharing your experience with the deck re-staining project. We sincerely apologize for the inconvenience and frustration you have encountered. We take your feedback seriously and would like to address your concerns.

We regret that the deck re-staining did not meet your expectations and resulted in bubbling, peeling, and unsatisfactory results.

We understand your disappointment in the outcome and the repeated attempts to rectify the situation that did not yield the desired results. Your dissatisfaction is important to us, and we apologize for any inconvenience this situation has caused you.

Regarding your request for a partial refund, we deeply regret any misunderstanding that might have occurred. Our goal is to provide quality service and to ensure our customers are satisfied with the results. We want to make this right for you.

If you would be willing to give us another opportunity, we are committed to sending a team of experts to thoroughly assess the deck's condition, address any underlying preparation issues, and carry out the re-staining process correctly. We will take the necessary steps to ensure that the deck is properly prepared, and the staining is carried out under favorable weather conditions to achieve the best results possible.

Your feedback is invaluable to us, and we truly appreciate your honesty in sharing your experience. We are here to work with you to find a resolution that leaves you satisfied. Please let us know your thoughts on our proposed solution or if you have any other suggestions on how we can make this situation right for you.

Thank you for your patience and understanding. We look forward to the opportunity to regain your trust and provide you with the service you deserve.

Thank you so much for the review Gurpreet. We really appreciate your continued loyalty to us. You have been an amazing customer for many years with multiple services.

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you are very happy with the services provided by John and his team, including Kirk and the two lovely ladies who worked on your front lawn.

It was our pleasure to remove the black mulch and replace it with fresh sod to give your lawn a fresh and vibrant look. Our team takes great pride in their work, and we always aim to provide excellent service while ensuring a pleasant experience for our valued customers like you.

We understand the importance of completing the job in good timing, and we're glad to know that you were satisfied with the efficiency of our team. Keeping your satisfaction in mind, we also made sure to remove all the junk, leaving your property clean and tidy.

Your appreciation means a lot to us, and we're grateful for the opportunity to serve you. If you ever have any more gardening or landscaping needs in the future, please don't hesitate to reach out to us. We're here to help and deliver top-notch service to our customers.

Once again, thank you for choosing us for your lawn project, and we hope to work with you again soon!