SOS appliance repair came out to my house to fix my LG washer. They said they would have to order the part from Sears, and would call to let me know the price and when they could fix it. After I called 3 times looking for info, none of the people I talked to could tell me what was going on (Adrian, Mino, and a lady). I just wanted to know if they could fix it or not, but they didnt even have the courtesy of responding. It is FEb 3, 2016 and they still havent called back. Original service call was Jan 19, 2016. I would NOT recommend this company. I paid the service charge for nothing.