Fortress Windows & Doors

I hired Fortress Windows & Doors to replace ten twenty-year-old windows and a patio door in my century-old house. The entire process went smoothly. Richard took his time to explain all the advantages and disadvantages of the options for each window. The cost of each window was completely transparent and there was no pressure influencing my choice. I was informed of the timeline of manufacture and impressed by the efficiency of the installation team. Richard followed up to make sure I was satisfied with the work and provided the paperwork needed to apply for the Ontario Government's Green Energy Savings Rebate. I was more than satisfied with the entire process. I highly recommend Fortress Windows & Doors and will certainly use them again in the future.

We replaced our 20 year old builder grade windows this summer as part of the Canada Greener Homes Program and would highly recommend Fortress Windows and Doors for the job!

Steve and Richard came out to measure all our windows and provided a timely quote. As we had a few other retrofits planned, they were very accommodating with scheduling. We found both Steve and Richard to be friendly, courteous, and knowledgeable, explaining to us how the process worked, providing general lead times, and what to expect the day of installation.

The 2 men who came to install the windows were professional, efficient, and cleaned up neatly after the work was completed as scheduled. The new high-quality windows have made such a difference on maintaining the temperature inside the house - keeping the suns rays out in the summer and providing excellent heat retention in winter!

Richard was very responsive and patiently addressed our questions before, during, and after the job was completed. We had asked if it was possible for the existing California shutters to be reinstalled after the new windows were put in so Richard and Steve made it happen!

We cannot say enough good things about working with Steve and Richard and will be reaching out again when we get around to replacing our doors. We would highly recommend Fortress Windows & Doors to anyone looking for a job well done!

My new Bay Window was installed on December 20th, 2023 and I could not be happier or more satisfied with the Window and the Service and installation. The 2 gentlemen who installed the window were very courteous and efficient and cleaned up thoroughly after they were finished. This is my second Window which I purchased and had installed by Fortress Windows & Doors and I
highly recommend them. I'm
looking forward to replacing
additional windows in my home
in future and I will certainly call
Fortress Windows to do the job.

An EXCELLENT job done, in an orderly manner and clean up was complete nice guys

Excellent job. Friendly and very courteous team. They worked hard and were punctual until the job was done. Steve was professional and friendly. Price was reasonable and job met all our expectations.

We got Steve and his team by referral from our contractor as we are doing a rental unit. Steve was very easily accommodating and gave us many suggestions that would suit our needs. We are beyond happy with their products and services and have no problem recommending them for doors and windows. They were simply OUTSTANDING!!!!!!
Many Thanks to you and your team Steve.....a job very very well done and very fair and honest pricing.
Annie & Mark Wagner
Barrie Ont

I retained Fortress Windows a couple of years ago for a Bay window and the professionalism, timely and keeping me up-to-date on the delivery was very reassuring as a customer. It really gave me confidence to further have Fortress install a door. Both windows and door was designed by me and Fortress made sure I was happy with the mock-up spec design before going into production. On both occasions they followed up with me making sure I was satisfied after installation. Now I have a couple of windows to replace and with no hesitation, Fortress will be my go too.

I highly recommend Fortress with no hesitation.

We are thrilled with the sales and service from Fortress Windows for the work they completed August 2023. From the installers, Alex and team to Steve, we are very happy with the quality and professionalism we have received. We have already recommended this company to our neighbours and relatives, thank you!

Highly recommend Fortress Windows & Doors! They have been exceptional in terms of communication, product delivery and post installation follow up to ensure everything was done satisfactory. From the initial quote to instal, Richard had been a pleasure to work with, quick to respond to any inquiries and kept me up to date when delays were present that were outside of his control. I honestly have never had such a pleasant experience when dealing with a contractor and wouldn't hesitate to do business with them again. The front & back doors that we got installed look fantastic and highly recommend! Thank you Richard and team and Fortress!

Sells person (Steve) was friendly and professional.
I love the new windows. They look great. I highly recommend Fortress Windows to all my friends