Excellent job - from the quotation to the installation
4 Windows and 2 sliding patio doors, May-2024
For the quotation - Steven has described exactly what will be done without trying to sell me anything extra, which does not really have to be done (like most of other quotes I received). Steven provided quotation with all the details, as I requested, covering everything materials, labour and any potential damages that they would fix at no additional cost.
Max, the installer, was just amazing - very meticulous in taking measurements to having the installation done. Max pays attention to every detail and the job that he had done, including aluminum capping, was the best I have ever seen over many years in having house maintenance. There was a little defect (pinch in the patio door sealant, inside) that I noticed after the installation - Steven had attended to it right after I told him and arranged for service within days (which has already been completed)
- Approximate cost of services:
- $10.00
- Company Response
Hi Feliks, thank you for your review. One of the many things that separates Fortress Windows and Doors Inc from our competition is our attention to detail. We've all heard the saying that "talk is cheap", and it is! We continue to keep our word and look after our customers like family. Nobody is perfect, but we strive for excellence in everything we do! We have a great team and everyone who has a project done by Fortress is always asking for business cards to give to family and friends. We get great satisfaction in doing what we do and seeing the smile of a job well done on our customers' faces. We appreciate your business Felix's, all the best, Steve and the Fortress Team!