I called this company because it was certified in samsung dryers and ours had stopped working. Upon arriving at my house the repairman asked me to explain the problem ( i had already done this when i set up the appt). My dryer was stopping mid cycle and wasn't showing a code. I had already cleaned out the hoses and pipes for any blockage so i knew it was something with the machine. He started googling ways to fix the dryer and said to me ive done everything the internet says to do. He then put the machine on empty at time dry and not with clothes in it on sensor as i had told him that was when it stopped. After 15 mins (he was playing candy crush on his phone ans didnt think id notice) the dryer still hadnt stopped and he decided my dryer was fine. Charged me $75 and left not 10 mins later my dryer stopped working and wont turn back on. I contacted the company and said i was not paying the base cost again since the guy just left. The dispatcher refused and said he doesnt work for me and im not getting my money back. I said i dont want my money back i want the job i paid for completed. He then cursed me out and tols me to get another company.
Do not call this company, they are as shady as they come.
- Approximate cost of services:
- $75.00