Fisher Pools

Swimming Pools, Spas & Hot Tubs
Hamilton ON L9B2P9
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43%

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Reviews by rating (past 12 months)

Reviews for Fisher Pools

Average customer rating:
8.2 10 (6 reviews)

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Amin from Stoney Creek
Amin from Stoney Creek
1 review Stoney Creek, ON
10/10

Liner & Safety Cover

Superb Job!!!!
They came promptly, provided an estimate within a day along with guarantees for their work. After review of several providers I chose Fisher Pools - The best choice for quality work and a great price. Will be calling them next year for Pool heater installation

Approximate cost of services:
$4,700.00
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Tom Allen from Hamilton
Tom Allen from Hamilton
1 review Hamilton, ON
10/10

new inground pool liner

Eric was fantastic to deal with and his proffesionalism and workmanship were outstanding. I would gladly recommend anyone needing pool service to contact Eric Fisher Pools. Eric was a pleasure to deal with. I have had other pool work done over the last 26 years on our pool and no other company can match Eric Fisher pools.

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Adam Robnson from Hamilton
Adam Robnson from Hamilton
1 review Hamilton, ON
10/10

Pool Repair

I have an fiberglass wall and cement bottom old pool built in 1974. I called around and all the pool repair companies didn't know how to work on my pool or had no interest because of the difficulty. I was referred to Fisher Pools by a friend. Eric and his crew promptly came down and provided excellent service.

A couple years ago they completely redid my plumbing, a year prior another pool repair company had used the black pipes outside in the sun; Eric advised me this is a huge error. They found a pin hole leak that cost me hundred of dollars form me topping it up constantly. They also installed a proper sized skimmer.

This summer I had been struggling with algae and cloudy water. To combat this I was running my pump literally for days and dumping chemicals in that cost me a fortune. I called in Fisher Pools and they deduced my sand in my filter needed to be replaced. Did it quickly and it one day my water cloudiness is gone.

My next project is to replace the coping and cement around the perimeter of my pool, and I will be calling Fisher Pools.

Cheers Adam Hamilton Ontario

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Samantha from Stoney Creek
Samantha from Stoney Creek
1 review Stoney Creek, ON
10/10

Pool installation

I hired Fisherpools the beginning of the summer of 2013 to put in a pool for us they were very helpful in figuring out what we could afford and what pool would be perfect for us and our yard they were very fast and professional and they gave me a price that no one could beat thanks again Fisherpools for a wonderful experience and a blissful summer!

Approximate cost of services:
$20,000.00
1 of 2 people found this review helpful.
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Brandon McIntyre from Hamilton
Brandon McIntyre from Hamilton
3 reviews Hamilton, ON
9/10

Installed a pool

I had a pool installed after a tree removal this past year and they worked hand in hand together without my needed supervision. The pool is exactly what we needed and to the specs of the order sheet and the work was done relatively quick.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Elizabeth Moser in Burlington
Elizabeth Moser in Burlington
1 review Burlington, ON

First Review

0/10

Installation of pools leisure are and replacement liner

I gave Fisher Pools a deposit over $5085.47 for materials on a total contract value of $8023.47 (mainly for in wall steps and lounge area as well as a new pool liner). Materials were supposed to be delivered within 3 days but they did not show, nor did they the next day or any day after that. Fed up waiting for my items, I called the supplier directly hoping I could just go and pick them up....and sure enough, my items were not even ordered or paid for. He also re-wrote the contract to include items like concrete which he forgot to include in the contract (which upped the original contract amount by almost $2,000.00) and changed the terms to include periodic payments including another $2000.00 due immediately. He then called to cancel our contract since we would not give him any more money until the liner and steps were delivered. Each time I call him to inquire about my materials/refund, he hangs up the phone once he knows it's me.

MY RESPONSE TO FISHER POOLS: You did not win in court... we only went to mediation where they try to keep everyone happy and come to an agreement instead of going to court. We offered to settle for a refund of only $4,000.00 in order to keep all parties happy and be done with this mess (even though we have been out of pocket about $3,000 for the numerous expenses we incurred due to your negligence), but you declined. We have since obtained a lawyer and you should be receiving court documents shortly. Your theory of me trying to get a pool for free doesn't make sense... the amount of your quote was $8,023.47 and we have currently spent over $14,000.... how would I be getting anything for free if I have spent more then $6,000 over your quote??? And how would I have known you wouldn't finish the job in order for me to take you to court and "get a new pool for free" as you claim???

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Use deposits obtained to supply customers with their merchandise.
Any advice to offer fellow homeowners facing a similar project?
Go with the contractor to the supplier and pay for materials yourself.
0 of 1 people found this review helpful.
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Company Response

I'm keeping this short and sweet.
This was a customer of Fisher Pools last year (summer of 2012).
This customer tried to scam Fisher Pools for a completely free in ground pool.
She got upset when her plan wasn't working and posted Many reviews all over the internet lying and trying to ruin Fisher Pools good name.
Fisher Pools went to court with this customer and won, the judge said he couldn't understand why she thought Fisher Pools did anything wrong and should have to pay them anything.
We have had all other reviews removed for falsification but missed this one. It will be removed shortly.
In five years we have never had a problem like this with any other customer, and work very hard at keeping our customers happy and satisfied with our service and quality of work.

Please contact us and mention this review for a discount on any of your pool needs.

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