Justjunk®

I needed a dryer removed from the basement of my 102 year old house which has a very narrow basement stairway. Within an hour of calling, two friendly & knowledgeable guys arrived, gave me a quote & made short work of taking the dryer apart and carting it up the stairs & out to their truck. They did a great job of keeping me informed of what they were doing and cleaned up so well that the area looked better than before. I highly recommend JUSTJUNK

You need to be very careful when you call Just Junk. Their website is very deceiving. I had 15 items and assumed it would be a full truck load at most. probably 3/4. When they arrived, they took pictures and suddenly they tacked on additional costs that were not on the website. I was shocked when I saw that the cost had doubled (1300) for 15 items. I talked to the manager and he said that they don't put labour and additional costs on the website because no one reads it. he was very rude and when I asked about their price matching on the website, he said he wouldn't price match with everyone. He is a business and has to make money. Then why put it on your website if you do not price match. be very careful when booking through this company.

This is a repeat service for us. Fast, efficient removal of junk + donations for charity. Honoured the quote. Shout out to Dwayne and Sepehr for a job well done. Wont hesitate to call Just Junk for future needs.

Bait and switch tactic: Rep tells me over the phone, after I described a VERY SIMPLE fridge removal job (live on one level, very short and easy route to front door) that the cost would be between $129 and $149 plus tax. She said the exact price would be given upon arrival of the crew. I had two other firm quotes for $149 but chose Just Junk because they could pick up the same day. Shortly after arrival, one of the crew said the cost would be $199 plus tax with no explanation.... a 33% increase over the max estimate given. I told the guys to leave and that I'd choose another pickup company. Well, they got back to $149 in a hurry, realizing that their greed had almost cost them the deal. Pretty shabby, unethical treatment imho. Watch out for these guys and their 'bait and switch' tactics. I give them 1 star because at least they got rid of my old fridge.

Work was very professionally and efficiently done. They arrived on schedule, worked carefully and quickly, and were very polite and accommodating. I've used another removal company in the past, but will use Just Junk for my future needs. Highly recommendable.

Booked this company to remove a big fridge that's in the basement. 2 people came on time and were very professional through on the process. The fridge didn't fit the door, but they disassembled the fridge quickly and removed the fridge in 20 min.

Discarding an old and unused hot tub / spa. Received return phone call to my query and appointment was arranged to have someone come by and look things over and provide quotation at my convenience. Clear understanding of what the process would be for removal and discard, along with what they could and could not be responsible for (electrical disconnection which is very reasonable and I had that properly taken care of by licensed professional).
Team of 4 arrived at the arranged time and I was contacted a little more than a half hour in advance of their arrival. Everything was done to minimize collateral mess and team worked well to keep things moving along so the job was completed in very good time.
I would not hesitate to use their services again and certainly would recommend.

I recently used Just Junk as I had 5 years worth of junk in my garage that needed to be hauled away. The two gentlemen were extremely professional and polite and did an amazing job. They provided me with an estimate that was slightly off based on the fact that I had a bit more garbage then they anticipated when first giving me the quote. However they honoured the original estimate which was an amazing gesture. Not many companies do that sort of thing anymore. Very impressed with the service of this company.

Just Junk did an incredible job removing our garage (not the contents, but the actual structure!) The workers were very friendly and professional and got the job done quickly, and cleared away all of the debris at a reasonable price. Thanks, Just Junk, we'll certainly call you again if we need removal services, and recommend you to our family, friends and neighbours!

Our usual junk removal company was busy, and we were expecting rain so we wanted to remove about 10 bags of bagged garbage, which we had on our front porch. When the came, they looked at the bags of garbage and said they were ridiculously heavy, we must have bricks or tiles or something. That was completely untrue - it was only broken pieces of drywall, plaster and lathe (we bagged them ourselves so we would know). We had throughout the renovation removed lots of tile (bags that I, a 110 lbs woman, had a hard time lifting). These bags were nothing close to that weight, yet the guy who came for the service insisted they were so heavy and would normally charge over $700 + tax! But that they would give us a good deal since it was a weekend as we all want to be done with this garbage. He said he can charge us $450 if we bring the garbage to his truck (omg it's only 10 bags of garbage!! We've had 20x this amount carried out for $500). We weren't thinking properly and agreed to the price of $450. He made us bring the garbage to the truck, saying that it was good that he wouldn't have to bend down to carry such heavy stuff. Stuff that I, a 110 lb woman, could carry. In the end, what does he say before he leaves? "I hope this experience wasn't too bad for you guys." This is still by far the worst waste of money and biggest regret to date during our 2 month renovation process. We've used other garbage services before and it has always been a pleasant experience. This one, though, makes my partner and I boil with anger every time we see the truck. We just tell each other what's done is done, and to never make the same mistake again.