At first we were very impressed with this company. We had a lot of drywall replaced on the first floor as we remodeled our space. Starting on Tuesday August 6, Dan and his partners worked quickly and efficiently on getting the drywall up. The taping and mudding took longer, as it should, and the result on first appearance was really good. But after the job was done, and we got to the painting phase, we found many uneven patches on the walls, a lot of "pores" in the mud that were too big to fill with paint and a couple of the electrical boxes were not drywalled close enough, meaning the switch cover didn't mask the holes in the wall. We had to do patching and re-filling, which we should not have had to do. Not a terrible job, but not a great job either.
Added November 5 2013: I feel I must reply to the comments of the company below. They appear to have forgotten doing work at our house! The work was done in the week of July 27. I'll attach a picture of one of the drywallers, in the hopes it will help the company remember the job. As they did not provide a receipt for the job, they probably don't have a record of it. I stand by my comments on the job. On the basis of the company's response I have downgraded my satisfaction/recommendation rating to zero.
As for the e-mails, mine were certainly not nasty in any way. Here they are:
Nov 1
to danielveilleux
Hi Daniel--
It's Doug Earl at (address).
We bought and installed a fireplace now and have boxed it in.
Need a mudder to finish it off.
Can you help?
What do you think this would cost?
(See photo attached.)
Thanks,
Doug
Daniel Veilleux
Nov 1
to me
Hi Doug,
My Finishers are very busy right now, you will have to find someone else, unless you can wait a few weeks.
Regards,
Daniel
Doug Earl
Nov 1
to Daniel
Okay, anyone you can recommend?
d
Daniel Veilleux
Nov 1
to me
No, the only ones I deal with are mine, I do not know anymore. I hope you find a good one to help you out.
Daniel
Doug Earl
Nov 1
to Daniel
V. surprised at your reluctance to entertain repeat business.
I know it's a small job, though so probably not worth your while.
Why don't you give me the number of one of your mudders and I can see if he might be interested in this small job in his spare time? What do you think?
thx
Doug
No reply received.
- Approximate cost of services:
- $3,000.00
- Company Response
I do not know why you are lying, I have never done work for you. I received an email from you on November 1st, 2013 asking me for a finisher for a fireplace, I have never hung drywall for you let alone have a finisher come in, I have all your emails requesting the phone numbers of my finishers for you to personally contact them which is something I do not do is give their phone numbers out when I do not even know who you are. I explained to you how busy we are right now and you sent me a few nasty emails which I still have and do not know why you got so upset because I did not drop everything for you, it was not even a request to hang any drywall so why are you putting it on here as we replaced a lot of drywall on the first floor, it is a shame that people like you get angry and can write whatever they want just because they get an attitude with me when I did not even work for you and write things that are not true.