- Approximate cost of services:
- $10,000.00
- Company Response
Thank you for your review!
Thank you for your review!
This entry did not meet HomeStars review criteria.
We regret that we did not meet your expectations for the service and repair of your hot tub. Although we do strive to keep the majority of parts in stock for the various manufacturers spas we carry, we sometimes have to order a part directly from the manufacturer when we do not have it. Typically, this process will take 5 business days and once we receive the part we send out our technician to do the repair. It looks like it took a few extra days and we do apologize for the delay. We are glad that you are up and running but hope you will contact us to discuss. We are not happy unless you are satisfied.
Please contact us at 519-895-0606 or service@premiumwholesale.ca
if we can be of assistance.
Thanks for posting your review!
Swim Spa and Hot Tub Installation
Thank You. We appreciate your business and review!
NO SERVICE!!!!!!! DO NOT BUY A HOT TUB!!!!!!
We are sorry to hear that you are feeling this way as we have tried several times to contact you at the number provided without success.
We take customer satisfaction seriously and are not happy unless you are.
Please contact us if you are still experiencing difficulty with your water chemistry and we'd be happy to help.
We aren't satisfied until you are!
Toll Free: 1-877-616-TUBS
Email: service@premiumwholesale.ca
Premium Wholesale Home & Leisure opened in 1997 in Kitchener Waterloo, Ontario. We are your Hot Tub & Swim Spa/All Season Pool Warehouse - Top Brands for Less! At 14,000 square feet, we have one of the largest displays of Hot Tubs in Canada with over 40 tubs on display! Our Kitchener showroom offers nearly innumerable options for your home and backyard oasis.