G&G Magic Touch Services

Handyman Services
Toronto ON M1K 2E9
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Handyman Services
G&G Magic Touch Services
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79%

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Reviews for G&G Magic Touch Services

Average customer rating:
9.4 10 (55 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Tile installation

G+G Magic Touch Services are the people to call when you want something done well. They take the time to listen to your ideas, consult with you as the project proceeds, explain why certain things need to be done and make sure it comes together perfectly in the end. Not only would I recommend them, but will hire them again. They are pleasant and professional, taking care of the surroundings while doing the work. Couldn't ask for better. Thanks G+G!!

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much for your wonderful review. We are pleased that you are happy with your project and looking forward to work on your next one. Thank you again.
Regards,
Gail & Gilles

Greg&Sofia in Toronto
Greg&Sofia in Toronto
1 review Toronto, ON
10/10

basement renovation

We hired G&G to lay our tiles for the backsplash in the kitchen of our new house. They did a very nice job and it was clean and efficient. They even picked up the tiles at the store for us so they were very helpful. They were very pleasant to work with so I showed them the basement. It was finished but the floor was just cement and we were looking to gain some headroom and lay carpet. They gave us good suggestions and removed the ceiling, cleaned up all the messy electrical work that lay beneath, (even called in an electrician at no extra cost), moved the ceiling up while installing nice, energy efficient pot lights. They also moved a wall and a drain and the heat vent. All was well discussed with us along the way. There were a few surprises and thanks to the fact that they know how to do it all (electrical/plumbing/cement/ walls/painting) it was not a problem. The job took a little longer than we expected (and we extended it into the hallway and included the painting) but they did a very thoughtful job and we feel that we can really trust the work. Gilles is very knowledgeable about all the above so he was able to give us suggestions. He is sincere and really takes pride in his work. If you are looking for something quick and dirty, he's not your guy but if you are looking to make a permanent, good quality change to your house that you will not regret, call Gail & Gilles. They are also good with dogs, we felt totally comfortable trusting them with our house and dog. We will definitely call them again! thanks so much, our basement looks great! (we got our carpet installed today).

Approximate cost of services:
$3,700.00
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Company Response

Thank you very much Sofia and Greg for this wonderful review. We have to share this with Terry of Ceramic Tile world as he was the one who referred us to you. We really appreciate the fact that you trusted our judgement along the way and especially Ashley the pet supervisor. We really enjoyed working for you and making both of you happy with this project. Enjoy your new entertaining room with your family. Should you need our services again, we are one phone call away. Thank you again,
Gail & Gilles

Sonia L in Toronto
Sonia L in Toronto
1 review Toronto, ON
10/10

Powder Room

The job was neatly done and all waste were disposed of in a timely manner. They went above and beyond to exchange material that I purchased that were damaged and/or omitted from a big box store. Thank you Gill and Gail.

Approximate cost of services:
$1,350.00
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Company Response

Thank you very much for your review., it was a pleasure working for you and hoping we can help you again in the near future. The tiling in your powder was challenging but the end result was amazing and you loved it. Anytime you need us, we are one phone call away.
Regards,
Gail & Gilles

Julie H.
Julie H.
2 reviews Toronto, ON
10/10

Kitchen, flooring, roofing, painting

It has been a pleasure working with Gail and Gilles. They are professional, pay attention to detail, explain the work so I understand it and are thorough in finding additional things in my house that are unsafe and need fixing. I trust their recommendations and their design decisions feeling very confident that they know what they are doing. They also have a good list of colleagues to come and do any work outside of their speciality making them a full service provider. I love my new floor and counter top and I am looking forward to working more with G&G to do more jobs around my house. G&G go above and beyond, stick to their quote, are patient and fair. They were a hit with the neighbours getting to know and work with them also. My neighbours came and asked for their contact information having noticed their work and their great personalities especially with the neighbour's dogs. My own two dogs looked forward to G&G coming every day wagging their tails each time they arrived. I highly recommend G&G for the smallest to the largest jobs. Thank you G&G. I'm very happy I found you.

Approximate cost of services:
$10,000.00
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Disappointed in Don Mills
Disappointed in Don Mills
2 reviews Toronto, ON
2/10

Bathroom Reno

We engaged this company/partnership in September 2014, to do a bathroom reno.
For the most part the work was acceptable and the difficult shower head was installed quite well. However, the floor tiles were stained with a dirty discolouration that needed to get unsealed and resealed. The angle the tiles were set did not allow the water to drain and now it just sits at the bottom of the shower.
We asked G and G to correct this in December when they finished but they won't return calls and said Gilles was ill.
It is now March and the stall is not right although having paid them for the job, they don't seem to stand behind their work.
So having paid them, they seen to have "magically" vanished much to our dissappointment,without completing the job to our satisfaction.
What have we learned? Hold back final payment till the job is done. There is no guarantee you will see some contractors ever again or will they take your calls.

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review, as for the floor issue, the tiles were laid properly but someone had used a corrosive product after it was laid,which caused a burnt stain on the tile. We offered to reinstall the floor which you denied. Instead you have decided to purchase a stripper product and wanted us to seal this for you. Unfortunately by doing this, your floor would be no longer be anti-slippery and by appling sealer, the floor would be like a slippery ice rink. Therefore we were not willing to put our name to this process, due to danger of slip and falls. You continued to call us after we stated this to you. Other clients who have had the same floor installed, have been and still are happy with it.
We wish you all the best in the future. Thank you.
Gail and Gilles

glory in upper beaches
glory in upper beaches
15 reviews Toronto, ON
10/10

Kitchen, basement, bathroom

I found g&g magic touch services on home stars and met with them to discuss my projects. They were very friendly and knowledgeable and we arranged a time to start my projects. Even with multiple hurdles discovered along the way they demolished my kitchen and built me a new one which I adore! Just as I explained I wanted. The bathroom was the same as we discovered hidden nightmares and they tackled each one professionally and patiently. I have recommended them to others and would definitely hire them again. They also installed my floors, in the kitchen, basement and bathroom. Beautiful work.

Approximate cost of services:
$25,000.00
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Company Response

Thank you Gloria for your wonderful review. The three fury loving supervisors who greet us daily also make it enjoyable to come to work..it has been a pleasure making your dream home come to reality. Please keep in touch with us, we will always welcome the constant kissess and tailwagging hugs from the Ella, Gracie and Dylan..Anytime you need help, just call or text us.
We will be taking care of the issue at your other property, very soon. The fury supervisor at that location has already approved our introduction to the work scheduled..
Sincerely,
Gail and Gilles

Nav from Toronto
Nav from Toronto
9 reviews Toronto, ON
10/10

Replacing wet insulation & drywall

Gail and Gilles were wonderful, sincere and great at their work. I found them through homestars and was not disappointed. They came on a very cold night and gave us a fair quote. Scheduling was difficult since they were very busy and ours was a small but time consuming job requiring multiple visits. Yet, they agreed to do it, and they did a very thorough and good job too, just as discussed. I will definitely hire them again for small jobs around the house.

Approximate cost of services:
$450.00
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Company Response

Navili and Family-thank you for your review. Sometimes the small jobs take longer but you and your family were patient. Will be speaking with you in the new year regarding the next project which is dounstairs laundry area you asked about. Thank you again and have a great Christmas and all the best in 2015.
Sincerely,
Gail and Gilles

Dave from Toronto
Dave from Toronto
3 reviews Scarborough, ON
10/10

Kitchen tile design & install

Gilles & Gail far exceeded my expectations.
They scheduled me in before my move in date, finished early and the attention to detail blew my mind.

Their work ethic is second to none. I hate to even mention because I feel guilty, but they worked on Gilles birthday to finish the job.

I have to mention again, the quality of the tile work far surpassed my expectations. His detailed and intricate cuts around door jams and such really make the difference.

Will be booking them for future work asap.

Approximate cost of services:
$1,000.00
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Company Response

Mr. Dave, we are impressed with your review. Thank you so much it feels really good that you are happy and that we blew your mind on this job. Basically this is what we do and we are definitaly looking forword to help you on future projects you may have. You were referred to us by Ceramic Tile world and we have to thank them for this. Please enjoy your new home with your family. Whatever you need we are one phone call away. Once again thank you very much for trusting us on this project.
Regards,
Gail & Gilles

M from Toronto
M from Toronto
1 review Toronto, ON
10/10

Kitchen Renovation

I found the perfect contractors; Gilles and Gail are knowledgeable, efficient, and extremely honest which is hard to find in today's word. I could not be happier with my NEW KITCHEN. Thank you so much.

Approximate cost of services:
$4,000.00
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Company Response

Thank you Marilyn for your wonderful review. It was a pleasure to give you "your perfect kitchen" you dreamed of. It was nice to be greeted by the boss of the house each morning-Buddy..Please call us anytime if you need anything. Sincerely, Gail and Gilles

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about G&G Magic Touch Services

We specialize in high quality home improvements. Tiling, Back splash, Kitchens, bathrooms & basement renovations. Handy man services. Leaky basement or drain issues? we have the perfect team for you. Water damage remediation. Give us a call for a free estimate. Pictures of our work is available upon request.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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