Canada Computers

I have been a happy customer of CC for many years. Yesterday I went into the 366 College store to purchase a second phone from them. The store was mostly empty except for four employees who just gazed at us until we finally asked for assistance. One approached us and was extremely rude and unhelpful in the purchase of a smartphone. We asked if we could try our SIM in the phone to see if it was compatible with the carrier. I told him we could also check on the carrier's webpage by entering the IMEI. He neither offered to do it for us or the use of one of there online laptops. He finally took our SIM out of our phone and put it in the phone we planned to purchase. He could not activate it because it needed WIFI and told us we could not use the store WIFI. Very sullen and mostly "absent" from the whole experience. I commented "Sales must be pretty good" if you are prepared to let a $600 sale walk for lack of service. He let us walk out as if he couldn't care less.
While all this was going on his associate buddies just watched it all. I felt like they were playing some sort of game as to who could pull the best "diss" on the next customer who walked through the door. What the hell is going on at this location?
You CC have a serious problem here.
BTW the fellow who sold us our first phone a couple days before was there and watched the whole event.