I called this company to get a quote for a replacement furnace and air and was transferred over to Meira. She was very knowledgeable and personable, she explained everything and also educated me on seer ratings, etc. She gave me a rough estimate, explained the rebates & scheduled an appointment. Once the advisor came out and assessed the job, he quoted me pretty much the same price as I had received over-the-phone. We had to wait a couple days to get the rebate scheduled and then they installed the units right away. The air has been working great & the house is finally cold again!! All in all, my experience was great with this company. I will definitely be instructing my friends and family to get in touch with Meira at Aire One.