I called Appliance Repair Expert (https://www.appliancerepairteam.ca/) for a gas stove problem. After spending an hour the tech indicated I need parts totalling $520, including $180 for an hour labour and HST, I paid a $500 deposit for a $790.00 bill.
After the second visit during which the installed parts did not fix the problem, the tech indicated the wrong parts were ordered. After a follow-up phone call, Appliance Repair Expert indicated that parts could not be found, and to their credit, I was reimbursed for the parts but not for the labour.
I was able to fix the problem myself having found the solution on U-Tube - a Q-tip with hydrogen peroxide cleaned out the gas orifices of the simmer function of 3 burners that were previously not functional.
I went back to Appliance Repair Expert for a refund on the labour which I indicated I paid in good faith relying on their technical expertise to fix the problem which they could not do but I did with a little research. My recommendation to you is try U-Tube for your problem before you call this company.
I do not recommend Appliance Repair Expert.
- Approximate cost of services:
- $790.00