Avoid Appliance Repair Team. They are Dishonest
My fridge/freezer stopped working and I called them. The tech said it wasn't the compressor but a control board. Sounds familiar? Many have reported them saying the same thing and not delivering.
The first thing was that they wanted cash or debit, which of course should have shut down the transaction, but I was only told this after the tech had tinkered with my appliance. I paid $746.33 and they were to order the part and come fix it.
One week later, the tech shows up with the wrong part - and another week wait ahead.
I call them at the 2 week mark and they say that they again received the wrong part. I told them I wanted to cancel, to which they said that I would have to pay restocking fees. For a part I never got? And why should I pay for them "ordering" (if they did, as I very much doubt that) the wrong part? Their beef should be with their suppliers. This is outright dishonesty all round, something they seem to relish. They had my money and they think there was nothing I could do about it.
So, 2 MONTHS LATER, after many phone calls and excused on their part, they send a cheque for $285.79. They have essentially charged me almost $500 for nothing!
Do yourself a favour and DO NOT go anywhere near Appliance Repair Team (if they are still doing business under this name when you read this review) unless you want to throw your money into a pigs trough.
This operation is entirely and obviously dishonest.
- Approximate cost of services:
- $760.00