Nerds2 You

Computer Repairs and Support
AB T5T5L4
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86%

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Reviews for Nerds2 You

Average customer rating:
9 10 (101 reviews)

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Maureen in Edmonton
Maureen in Edmonton
1 review Edmonton, AB
10/10

computer repair

My computer was sounding terrible. I called the store where I bought it and they said it probably needed a fan replacement. I was reluctant to take it to them because I need my computer and could not leave it for days or weeks. I found Nerds 2 You online and called. Claudio was on time on the next working day. He saw that my computer was jammed with stuff I didn't need which he was able to recognize and clean up. Secondly he installed the malware protector I had purchased but had not activated and then he told me that my computer should be good for another ten years and that it did not need a new fan. He is trustworthy and he came to me so I was not without my computer any longer than it took for him to clean up my mess. Thanks Claudio.

Approximate cost of services:
$150.00
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Company Response

I am glad you are happy with the work I did, please don't hesitate to tell your friends so they can experience the same great service!

Susan H. Smith  in Edmonton
Susan H. Smith in Edmonton
1 review Edmonton, AB
10/10

Retrieving hard drive from old laptop, and setting up new laptop.

I accidentally killed my laptop when I was away on vacation. However, I made one quick call to Nerds2You, purchased my new laptop, and within 48 hours of my return from vacation, Claudio had retrieved my hard drive from my old laptop, and had my new system completely set up in my home, with much better security and back-up features than I had before. Thank you so much, Claudio, for the quick service, the reasonable pricing, and for answering all my questions along the way.

Approximate cost of services:
$189.00
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Company Response

Happy to help any time, thank you soo much for the kind words, it was a pleasure working with you.

Loretta in Edmonton
Loretta in Edmonton
1 review Edmonton, AB
8/10

Recovering Hard Drive

I called Claudio to recover my hard drive after an ice tea had spilled into my bag, and fried my computer. He came to my house and performed the work, and this is not my issue. My issue is this; and because of this I cannot give him a better rating. While he was doing this work he removed my ram, and then subsequently took it with him. It took him over 2 weeks to return the ram, but he did return it!

Review has 1 previous version
Approximate cost of services:
$350.00
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Ivan Murray from Sherwood Park
Ivan Murray from Sherwood Park
1 review Sherwood Park, AB
10/10

Computer repair/service company

Two days ago I accidentally broke the screen on my Sony Vaio. I was panic stricken as this computer contains important personal information. I rang two local companies to get it fixed. One didn't have the part and said it would take the bones of a week to get fixed. The other company never even returned my call.

Then I rang Nerds2You.

Claudio had not only had the right part to easily to hand but gave an early appointment to install it tonight (Thursday 9.4.15). He arrived on time plugged in and ....SHAZZAMM.

Perfect.

Computer crisis? Call Claudio.

(Ivan Murray)

Approximate cost of services:
$160.00
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Company Response

Thank you Ivan, I'm glad you are happy with the service, looking forward to working with you again in the future!

Christina from Edmonton
Christina from Edmonton
1 review Edmonton, AB
10/10

Computer Repair

I was having a major problem with my computer and was lost in how to fix it until I called Nerds To You and Claudio was able to come the next day to fix my issue and I was able to get right back to work. Excellent Service I will for sure recommend this company to everyone I know.

Approximate cost of services:
$190.00
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Company Response

Thank you Christina! I'm glad I was able to save your computer and set it up to be safer for your daughter to use. It was a pleasure working with you!

Ursula from Strathcona County
Ursula from Strathcona County
1 review Strathcona County, AB
10/10

Retrieve Data on Dell

An electrical storm fried my operating system even with a good surge protector. Claudio was great. He came the next day to my rural home after I called so I had no lugging of equipment and waiting. Claudio found all my data! I am a genealogist and scrapbooker so to lose any data or pictures would be difficult. Claudio provided information to us as to what we could do so this does not occur again. I appreciate his patience with my replies to his questions when I didn't understand what he was asking. He would then ask it so I would understand, but in a respectful way. He obviously knows his stuff and was great at answering our questions. Thanks Claudio. Your expertise and quick response was greatly appreciated!

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Ursula, it was a pleasure working with you.

Garry Dewar  from Edmonton
Garry Dewar from Edmonton
2 reviews Edmonton, AB
10/10

computer service

A lifesaver? No, but pretty doggone close! Claudio was prompt, efficient and thorough in his analysis and repair of my desktop. He was as advertised - my problems were quickly diagnosed and my computer was up and running the same day. I had contacted a couple of repair shops who wanted me to leave it for up to a week, but Claudio came to my house and saved the day!

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Garry, I really appreciate the business, it was a pleasure working with you.

shirley  spruce grove from Spruce Grove
shirley spruce grove from Spruce Grove
1 review Spruce Grove, AB
10/10

wireless printer issues

Fast, efficient and helpful. No need to ever wait for a friend or relative to have time again! Beats sitting on the phone for an hour or more while a technician somewhere tries to fix the problem but can't and you end up lugging your electronics to the repair shop anyway. (My past experiences !) Thank goodness I found Claudio's company. As a non-technophile who gets majorly stressed over electronics this was a great relief! I definitely recommend this service.

Approximate cost of services:
$95.00
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Pierre from Sherwood Park
Pierre from Sherwood Park
1 review Edmonton, AB
4/10

Nerds2you

Claudio was not able to fix my hard drive, and the lab he brought it to could not do much expect for taking it apart in a clean room which was too costly.

Review has 1 previous version
Approximate cost of services:
$60.00
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Company Response

Data recovery from a damaged hard drive is a very costly service which is why it is very important to have a good backup of everything that is important to you.

The problem affecting this hard drive prevented my equipment from recognizing that the drive existed at all so a specialty data recovery lab must be used to recover anything from the drive.

The data recovery lab I use has seen this same issue many times with the brand of external hard drive that Pierre has and knew exactly what caused the problem and what the resolution was. I have absolutely no control of what the data recovery lab charges and I charge my clients exactly what the lab charges me with no mark up and no charge to take the drive to the lab and to return either the un-repaired or the recovered data back to the customer.

I informed Pierre about the potential charges for data recovery on my visit prior to taking it to the lab.

I had the lab do me a favor and diagnose the drive without charging the usual $200 fee to the customer.

Todd from Edmonton
Todd from Edmonton
1 review Edmonton, AB
10/10

computer repair and new system setup

Claudio provided professional and knowledgeable service in both repairing my old XP system and setting up a new Win 7 system. I will definitely continue to use his services in the future.

Approximate cost of services:
$450.00
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Company Response

Thank you Todd, I look forward to working with you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nerds2 You

Nerds 2 You is the fastest way to have your computer issues resolved in the Edmonton area. We come to your location and get the work done usually on the first visit, either same day or within 2 business days.
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