Nerds2 You

Computer Repairs and Support
AB T5T5L4
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85%

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Reviews for Nerds2 You

Average customer rating:
9 10 (101 reviews)

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Cher Sherwood from Lancaster Park
Cher Sherwood from Lancaster Park
1 review Sturgeon, AB
10/10

Computer Data retrieval and set up of new computer

I was so impressed with speed of service and general knowledge. Super great company to go with. He was able to retrieve the data off my old computer after I was told I wouldn't be able to at all. All my old data is transferred to my new computer and it was done so quickly. I couldn't be happier! So grateful! Definitely give them a call!

Approximate cost of services:
$186.00
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Company Response

Thank you for the kind words, it was a pleasure working with you.

Linda C from Edmonton
Linda C from Edmonton
1 review Edmonton, AB
10/10

Computer Repair Service

Woohoo is what I wanted to say when I saw my desktop computer up and running again. Claudio came to my house the same day I called. He spent considerable time and as the hours went by I was preparing myself for bad news. However, Claudio stuck it out and was successful in recovering computer from the dreaded black screen and application errors. He recommended a virus program, installed it and set up scanning schedule. Very pleased - very reasonable charge for time spent. Recommended.

Approximate cost of services:
$100.00
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Tara Warner from Sherwood Park
Tara Warner from Sherwood Park
1 review Sherwood Park, AB
10/10

Computer repair

I couldn't be more impressed with the service we received.We discovered nerds2you through a family recommendation. I called nerds2you yesterday with a virus problem and Claudio came out later in the day.It turned out we had more problems that that though and Claudio was great at not only fixing them but keeping us informed of costs and progress. We didn't make it easy for him; the keyboard and mouse wouldn't cooperate with his efforts and he stuck with it and stayed until the problem was fixed. He kept us informed every step of the way. He was professional and personable even when I'm sure it was frustrating. I wouldn't hesitate to recommend nerds2you. I believe he operates his business with integrity, honesty, and a true passion for what he does.I compared whats out there for computer service and for the quality of his work , the fact you keep your computer in your home, and you know whats happening every step of the way.... there is no comparison. One negative review can make a huge difference in wanting to contact a business but I highly recommend calling nerds2you with any computer repair needs. We will be calling with our new computer setup soon.

Approximate cost of services:
$150.00
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Company Response

Thank You! I look forward to working with you again in the future, let me know if you need any advice picking out a new computer.

Elva Rice from Edmonton
Elva Rice from Edmonton
1 review Edmonton, AB
10/10

Computer Repair

I had been trying to get a hold of my regular computer repair person for 2 weeks without success when I saw Nerds 2 You's ad in the Coffee News. I gave them a call and Claudio was able to come out within an hour. My computer was back up and running in no time as well as it is running much faster. What a great job! I would definitely call Nerds 2 You again and highly recommend them.

Approximate cost of services:
$140.00
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Company Response

It was a pleasure working with you, thank you so much for your business!

M Caufield from Edmonton
M Caufield from Edmonton
1 review Edmonton, AB
10/10

Laptop Repair

Nerds 2 You was great! I called and he was there and fixing my laptop the same day, within a few hours. He charged exactly what he quoted me and now my laptop is as good as new. Thanks!

Review has 1 previous version
Approximate cost of services:
$220.00
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Lyle Krause from Edmonton
Lyle Krause from Edmonton
1 review Edmonton, AB
10/10

Computer Tech

Our business depends on our computers and network working, and finding someone who understands our needs, and can fix the problems quickly and the first time has been a challenge. We have worked with Claudio at Nerds2You for a number of years now, and have finally found someone we can trust. In a nutshell: He's timely, shows up when promised, diagnosis the problems, stays until it's figured out... and actually fixes them. He's easy to talk to, can explain things in english, and his rates are reasonable. It can be your personal computer, or a network in a business, and he approaches it with the same professionalism and understanding that it's important to get it working. If you're having a problem with your computer or network, I would recommend Nerds2You, Claudio knows his stuff and you won't be disappointed.

Approximate cost of services:
$150.00
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Company Response

Thanks Lyle, always a pleasure working with you!

Heather Hickey from Edmonton
Heather Hickey from Edmonton
1 review Edmonton, AB
10/10

Mac Computer Repair

Claudio with Nerds 2 you service was amazing. He came direct to site twice, once for the quote and once to do the repair once the parts were in. My bill was exactly as he quoted. He was very reliable and efficient. I would strongly recommend anyone needing any electronic services.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Kathy Holmes from Morinville
Kathy Holmes from Morinville
1 review Morinville, AB
10/10

Computer Repairs

The first time my hard drive crashed and I had nothing backed up. Nerds2U was able to retrieve my business program and my files and put them on a new computer. Very happy my information was saved.

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the review Kathy.
Happy I was able to provide you with a new computer and save all your important data at a great price. Thank you for your continued business over the last few years.

Guido  in Edmonton
Guido in Edmonton
1 review Edmonton, AB
10/10

Laptop Repair

I needed my laptop screen replaced and they responded very quickly and gave me the best price after calling some of the big box stores. The tech I spoke ordered the screen in for me, it arrived very quickly then came to my house to install it, I was never without my computer for the entire process and was completely repaired the day that the part arrived (which took 2 days). The technician that came to my house (Claudio) was very professional and did a wonderful job.

Approximate cost of services:
$200.00
Any advice to offer fellow homeowners facing a similar project?
If you have a computer issue and need it repaired quickly and professionally without even having to leave your house, Nerds 2 You is who you want to call.
1 of 1 people found this review helpful.
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Company Response

Thanks again for your business, I'm glad I was able to help you out!

just spreading the word
just spreading the word
1 review SHERWOOD PARK, AB
1/10

computer repair

This company was helpful during the repair but once all was paid for I still had the same problem and there was not alot of cooperation to help fix the problem.

Approximate cost of services:
$300.00
1 of 2 people found this review helpful.
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Company Response

This is a complicated problem that I gave the customer 3 different resolutions including a full refund of the $150 that I charged for the repair (not $300 as indicated in the review), I have not yet even cashed the cheque that they used to pay for the service.

Please read on for a full explanation of what happened.

This user had 2 major issues, the first complaint was that the screen would go blank, the 2nd was that it was very difficult to even turn the computer on. I experienced the not turning on issue while diagnosing the problem and suggested that replacement of the main board would fix both issues and felt very strong that it would, but since the computer would not even turn on I couldn't do a 100% positive diagnosis on the issue with the screen. I discussed alternative ways to use the laptop like hooking up an external monitor and they had one there on site. I ordered and installed an entirely new bottom half of the laptop including keyboard, mouse, and main board and installed it, when I turned it on everything worked (witnessed by staff that was there) and I had the computer on for about 30 minutes without issue.

The next day I got a call saying the screen would go blank again after a few minutes of use (but no issue at all with turning on the power any more). I gave the customer 3 different options on how I could help resolve the issue including a FULL REFUND of the $150 I charged for the parts and service (not the $300 that is indicated in the review), I have yet to hear back from them on their final decision.

The review was submitted 24 hours after I completed the work, right after I had explained that the 3 options to them including the full refund.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nerds2 You

Nerds 2 You is the fastest way to have your computer issues resolved in the Edmonton area. We come to your location and get the work done usually on the first visit, either same day or within 2 business days.
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