Absolute Insulation Inc.

Excellent experience using Absolute Insulation. Shayne was a pleasure to deal with - friendly and professional through and through. I had my attic topped up from R12 to R50 at a super affordable pricepoint. Shayne even filled us in on the rebate we weren't aware of, provided the paperwork too. Not only that, but when actually doing the work in our attic, he specifically made sure not to disturb us in the house and did his best to work from our garage so there was no mess to clean. He even covered a couple of holes over our garage that were leading to our neighboring townhouse's section and insulated our duct work that we requested last minute without any additional charges.

I wouldn't hesitate to use them again and will definitely be recommending them to friends. You won't go wrong hiring these guys!

I contacted Absolute Insulation and obtained a quote for my attic insulation and carport carport ceiling insulation. I went with Absolute because they can provide service on Sat even though their quote was few hundred dollars more than other companies.
I first texted Justin (the owner) on Feb 2 asking to schedule the job. He replied he would contact me next day but I didn't receive any call. I texted him again on Feb 4th and 5th. Finally i got a text back on Feb 5th and the date. I texted him back right away and advised I preferred weekend. I didn't get a reply. I texted him on Feb 9th and receive no reply. Finally I called the office but the lady said she would ask Justin to call me back. I then left Justin a message. Finally he texted me back on Feb 10 (5 days later). He told me he can schedule me for Feb 20. On Feb 20th, I got a call from Justin that they can only do attic insulation that day and will schedule carport insulation on Feb 27. His brother and someone came in for 1.5 hours and told me they would come back the following Sat. I told Justin that i really need to get this done ASAP.
Prior to Feb 27, i texted him twice to ask for a time and he replied after my second text that he would call me next morning. Again i received no call. I texted him again to ask for a time and he replied he was trying to figure out. On Feb 26 at 8pm, he texted me and asked if we could reschedule to a weekday as they can't make it on Feb 27. I told him I can take some time off from work on Mar 4 but I need to know what time and how long. He confirmed for 9am and for 3 hours. However, on Mar 3 at 9:40pm i received a text from him that he is not able to make it as his cousin's wife went into labour early but he might be able to come on Mar 5 provided if his wife agreeing him working on Sat. I texted hin that I really really need to get the insulation done and he needs to make himself available on Mar 5. It's Mar 4, i texted him twice today but didn't get a reply.
I have never seen such unprofessional contractor- Not responsive, not reliable, wasting customer's time and break promises. Will never use it again!!!

We hired Absolute Insulation to add blown in cellulose to our basement walls and ceiling where there had previously been none. Justin and his team were extremely pleasant to work with. They did a fantastic job, were great to communicate with and cleaned up well once the job was done. They went above and beyond to help resolve any unforeseen issues that came up throughout the process. We would highly recommend them!

I wanted to add insulation to my attic and the space between the garage and the bedrooms above it. Justin came out very quickly and gave me a quote. Shane came back to do the job within a few days and was done in just a couple of hours. They laid drop cloths and vacuumed up when they were done. We went from an R12 to an R50. Happy with the price, service and quality. Looking forward to not being cold this winter.

After looking into various companies, this was the best choice. Completed in a day. The job was well done with care and completeness. They also repaired an exhaust hose while in the attic, much appreciated.

This company was excellent. What a refreshingly nice experience to have a contractor return my calls, provide a reasonable estimate, show up on time on the date promised and complete the job quickly and clean up after themselves. They were just wonderful!

4 guys topped up the insulation in the attic and replaced the insulation in the crawlspace in about 5 hours.

The cost was comparitively good and they finished much quicker than the estimated time. They seemed honest and hardworking.

They used protective cloths on the floors and cleaned up afterwards.

They listened to my issues and came up with solutions and were not condescending like some other estimaters seemed to be.

i found absolute insulation online and shayne responded promptly. he came in to quote on time and then did a great job topping up the attic insulation. it was a good clean and quick job.