I needed to relocate the washer and dryer from one part of my basement to another. From the first phone call, I thought KC was very responsive, helpful, and patient. On the day of the planned work, KC was not feeling well, but he still came out to do the plumbing work. He made sure that the plumbing would have no leaks, and was very careful in planning out how the plumbing would be set up to minimize the cutting/damage to the existing area. Sean was also very meticulous in setting up the dryer duct, and put in extra effort to draw an AutoCAD diagram to help answer a question I had about the plumbing. KC said to me that if I ever had any issues with his company's work, he is always just a phone call away, and he really was. A few days later when I had the dryer delivered, I had difficulty connecting the dryer duct to the dryer. I called KC to let him know, and Sean went above and beyond to come back to extend and connect the dryer duct to the dryer at no additional cost! KC and his team are very professional, friendly, and efficient! You won't be disappointed with their work!