I ordered a deal online, 4 hrs of cleaning for $39. I thought if these guys are good I'll keep using there service. NOT going to happen. I booked my first appointment for Sat. Dec. 10/11 at 3pm. By 5pm no one had shown up and no one called. There where a million other things I could have been doing, rather waiting around. I called Graham at 5:30 and was informed something had "come up" and no one was coming. They re-booked for Sun. Dec. 11/11 at 3pm. The cleaner showed up at 4pm, proceeded to take his shoes & socks off in my home, was dressed like a degenerate and barely spoke English. He left hair on the bathroom floor, dusk balls on my bedroom furniture. Cleaned a room after I asked him not to. Claimed my kitchen floor had been mopped, even though I still saw the coffee stain on the tiled floor my husband left from Saturday! To add insult to injury his car left an oil stain on my new driveway! This company has incompetent staff, they are disorganized and unprofessional
- Approximate cost of services:
- $39.00
- What could this company do to improve their services?
- Hire professional cleaning staff
- Any advice to offer fellow homeowners facing a similar project?
- Do not use any of Graham Services