A while back we noticed that there was some water in our basement and we called Metro as we trusted them with several jobs prior. We called and asked if Andrie (our usual tech) could come and the dispatch was happy to send him over. So when he came he looked around our basement for a few minutes and came to the conclusion that this issue was in our sump pump and that it needed to be replaced. He gave us an estimate for the price and it was good. And then drove off to get the new pump. He got back in about .5 hours and spent some time replacing the pump. When he left the basement looked spotless, there was no water and everything was working. Great customer service and a great job all around.
- Approximate cost of services:
- $1,157.51
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for a great review, I am hoping we met your expectation and also hope that you'll call us again when needed, we'll be happy to help.Metro Plumbing & Drains.