AlarmForce

Had my older system upgraded for new sensors and motion cameras. The technician Eric was very informative and eXplained everything to me in detail. Not only did he explain the system components and installation process, but he also took the time to help me set up my online account and app, and review the alarm panel to me and my family. Eric also went out of his way by carrying in some heavy boxes for me that were delivered to my house by a courier, as I had mentioned earlier that I just had surgery and was recovering. He was a great technician and went above and beyond the duty of his job. This is why I love Alarmforce.

We have been with Alarm Force for two years now and we had looked had another company and after looking around we realized we were already with the best, we have been very happy with their service. Great Company.

All the customer service and experience with the technician who came to install system was great. The only thing I would change is that when I set the alarm it beeps for a minute fairly loudly. There is no way to lower the volume and I worry my condo neighbors are being bothered by this.

Do you want to feel comfortable about leaving your home unattended? You needn't be! Just sign up for Alarm Force. I'm so happy I did that several years ago. I'm very happy with their service. Joan

I have been a long time Alarm Force Customer. Numerous competitors have contacted me to switch. I was about to cancel with Alarm Force for a cheaper competitor. When I spoke to Alarm Force they reminded me of their advantages and made an offer to me for my loyalty. I decided to stay and am happy I did!

Called to update Alarmforce on security information. Whilst on phone, also let them know about the battery low warning; was advised that my contract was up for renewal shortly.
Spoke with Sherry, and she was fantastic; updated my information and provided an very competitive offer for renewal. All with upgraded equipment (including a new Key Fob) and installation. What peace of mind!
I've been with AlarmForce for 3 years already and never had an issue or bad experience with customer service or the technical support. We have had some false alarms, but its reassuring to know that the 2-way communication is there and deals with the issue.
Looking forward to the new wireless system that will be installed next week.

We couldn't be happier with the service and responsiveness of Alarm Force. When we've had an incident, the two-way calling function has been great with a professional on the other end ready to help. And, when we've had questions around billing or maintenance, the customer service has been outstanding. We're very pleased we chose Alarm Force and will continue to be customers for years to come.

The monthly fee is definitely worth the peace of mind I get by being an alarmforce customer. Not only are the technologies valuable security, they are easy to use. The technicians are friendly and easy to understand. There are also a lot of options depending on the needs of your household. I would recommend their systems to anyone looking for a reliable security system.

I appreciate the quick and courteous service every time I call AlarmForce. I also really like that, if the alarm is tripped, an operator contacts you immediately through their device. This puts me at ease.

We moved to a house in January and I ordered a full alarm. They came in January and put in door contacts. It took about 4 calls to get them to come back a month later to put in the window contacts. At that time I was told I had to wait 6 months for video monitoring. I'm still waiting - and it's now 10 months. I called twice, I put it on FB, I emailed 3 times and it was the second twitter post that finally got some action. And they said that the only way they do video is by giving us an entirely different system and we would have to start the 3 year contract again. But, of course, I referenced the TWO visits previously where they were asked to put this in and the fellow just kept repeating that we would have to pay for a whole new system to get video. So we are left with a partial order and no plans for them to complete. I've calendared to send that registered letter in 24 months, which will be the required 60 days. I'll send it -by fax, twitter, facebook, call and registered because I just know that someone has given me the wrong information. It's clear that the staff have not a clue what they are talking about and that they don't communicate with each other. It could be a good product but we'll never find out.