Home Depot Installation Services

The two guys who install my door was very organized and professional they know what they were doing and most of all they clean up after the themselves and they finished so fast I love that

The workers were a great team, very efficient. Will do business again. I recommend them. I really enjoy my new dood they also installed the door handle and a new doorbell ring even if they had never seen it before

Very pleased with installation and colour.
Got a discount but still find doors (2) are still overpriced...
Great that I could put it on my Home Depot card with no interest and payments for 6 months.

My new door was installed DEC 2016, after a long and unhappy process / installation, I can say I am finally enjoying my new front door as of Feb 23, 2017.
Horrible experience and I can guarantee that I will not be purchasing anything soon from HOME DEPOT :(

Installation was booked for February 22 with the installers to arrive between 9 and 10. I took a day off work to handle this. At 11 o'clock after not hearing from them, I called Home Depot, who did not know why the installers were not there, but they looked into it and called me back an hour later, very apologetic that the installers would not be coming and they had not contacted me. We re-scheduled new date of February 24. I took another day off work and this time they did arrive on time and the job was completed properly. I am very disappointed as this unnecessarily cost me another days pay, as well as a waste of my time. A simple, courteous phone call the day before could have easily prevented this.

Where to start?!?!

August 16, 2016 we signed a contact to have a door installed at our house from Home Depot installations. Was told that commencement date 9/20/2016 to 10/18/2016. We had 2 different people take measurements 3 times. The 6-8 weeks came and went and no install. November 26, 2016 they came to install the door and sidelights. Big problem, the measurements for the sidelights were not correct. November 28, 2016 we had the service supervisor VB come out and take measurements. He apologized for the wrong measurements and stated that he was going to reorder the sidelights and put a rush on them. He assured us that we would have them installed 2 weeks. We took his word at face value. HUGE MISTAKE!! December 6, 2016 we received an email from KC (project coordinator) stating that “we are currently working on re-ordering the glass for your custom sidelights”. This is already a week since we were promised 2 weeks. A slew of emails back and forth looking for updates on when the sidelights will be installed. Spoke with VB on January 6, 2017 he stated that he will call to advise ETA for the sidelights. Well this never happened. VB never called as he stated he would. Instead January 9, 2017 received an email @ 3:38pm from KC stating that they received an ETA for delivery to their warehouse of FEBRUARY 16, 2016. Seriously!??!?! 6 months for a door and 2 sidelights to be installed?!?!? We have been in contact with Home Depot Customer Care Canada (both by phone and email), JT (Assistant store manager) at Home Depot Curity, Peak Installations and nobody seems to find there is a problem with this installation. Everything has been a PUNT between Home Depot and Peak Installations. We have asked for the matter to be escalated but seems that it has not. Am I crazy and think that this is not right?!?! Is this normal service standards for Home Depot/Peak Installations.

Wonderful service from sales to installation. I had 3 windows replaced brick to brick. I also had a sliding doors removed from a bedroom and reworked to accommodate windows. I believe the previous owners intended to build a walk out patio, but, moved and left a dangerous drop to the outside. It's hard to believe that the windows were just installed. The construction and finish was exceptional.

installers were great, doors are great, service leading up to install was pathetic!!! after numerous calls, they finally sent out someone to do a second measure, then a long wait for installation. legally, if they hadn't installed when they did, and had installed a week later, we were in a position to cancel our order!!! we will use a local contractor in the future!!!

Had the blinds installed for my brand new house 3 years ago. The cost was quite a bit lower than some other furniture places. The quoting process was painless and quick. The workmanship was mediocre. The installer dropped the parts onto my brand new bath tube and dented/scratched it. The rope for the blinds were too long on some of the windows.