Home Depot Installation Services

Formerly Home Depot Installation Services Operated By Peak Installations
Roofing
Calgary AB T2Y 3M9
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Home Depot Installation Services
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Reviews for Home Depot Installation Services

Average customer rating:
8.9 10 (676 reviews)

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Sarah Davidson in East york
Sarah Davidson in East york
2 reviews Toronto, ON
10/10

home depot brick to brick window install (Farley windows)

Very good end to end service.
Window installers were good.

They even manged to keep the wood trim intact on window brick to brick install. (not so easy).

I would recommend home depot for brick to brick windows.

Approximate cost of services:
$10,000.00
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Company Response

Sarah, thank you so much for your wonderful review! Thank you again for your recommendation! We look forward to working with you in the future.

Mohammed BOUAMRI in Sainte-Thérèse
Mohammed BOUAMRI in Sainte-Thérèse
1 review Sainte Thérèse,
8/10

Change the roof

I need to change the house roof. many paople recomended home depot. i call them, they sent a man for free estimation, after two weeks they started the work and they finished after 2 days. I think everything is save and fine.

Approximate cost of services:
$6,500.00
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Company Response

We are so happy to hear that your expectations from the recommendations were met, Mohammed! We always try our best to maintain our reputation as a reliable and superior home renovations expert. We will pass on your kind words to the install team and all involved. Thank you so much!

Vince in Toronto
Vince in Toronto
1 review Aurora, ON
8/10

Roofing Install

Very Happy, the roofing tiles were delivered the day before the install date and the Bin came in the morning of. The crew lay down tarps all round the house to protect the stone work. As per the estimate, the installation and clean up was flawless and professional.

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for the review, Vince! The install team and all involved will be more than pleased to know that you admire their work ethic, cleanliness, safety measures and professionalism. We hope to work with you again! Cheers.

Private User
Private User
Private User reviews Collingwood, ON
0/10

Poor Quality Windows, Terrible Service

New windows installed in June 2017 - generally a pretty good installation. The windows are poor quality or badly designed. The screens don't fit properly with no bottom track for them to fit into. As a result, the screen frame doesn't fully contact the window sill (see photo) and insects crawl through the gaps. I am surprised how many insects find those gaps! In all of our houses/windows, I have never seen this configuration. I've been looking at windows in other houses we visit and haven't seen this design. If I add a piece of foam tape to the bottom of the screen, will that stop rain getting out? How will it be in 10 years!
One of the new windows arrived with a small tear in the screen. The installer promised to return with a new screen in 1 to 6 weeks. After 6 more calls and promises to come out "next week", I'm now promised the screen will be replaced today! If they show up, they promised to look at the poorly fitting screens as well, but I'm not sure because I believe it is a poor design and not easily fixed without the manufacturer designing something.
I feel foolish for making the assumption that Home Depot Canada would provide a decent quality product and reasonable customer service. They failed miserably. I should know better and should have shopped around and checked references.

Approximate cost of services:
$14,000.00
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Company Response

We thank you for taking the time to write a detailed review and are sincerely regretful to have caused you any frustration, inconvenience and/or trouble during, and after, the installation. Our core belief and motto revolves around customer satisfaction, supreme service, prompt clean up, respectable and professional conduct. Any gaps should always be addressed by the installer and defective products should have the same treatment. We do offer our 1 year install workmanship warranty, and manufacturer issues will always be handled by our warranty claiming system that handles damaged goods. In the event of such mishaps and unfortunate sequence of events, we always dig deeper to investigate what went wrong in order to avoid unsatisfactory installs and overall procedures in the future. Your review helps us grow and become the reliable and trust-worthy home exterior service providers that customers look for. It would mean the world to us if you could give us another chance to prove ourselves and provide outstanding service to have you as a loyal customer. Please do call us at 1-888-337-6877 or email customer_care@peakinstallations.com with any questions or concerns you might have. Thank you, again.

Dave in San Francisco
Dave in San Francisco
1 review Tory Hill, ON
10/10

Window replacement

Very satisfied with total service offered by the company and staff. Start to finish knowledgeable and well informed on govt. grants etc. Installation team thorough experienced and did a great job cleaning up afterwards. Very happy with end result.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your wonderful review, Dave! Our mission will always be to answer your questions and provide superior service throughout the installation, before it, and after. Your happiness with the install is what we cherish, and also this review! Thank you again, and we hope to see you back at Home Depot!

Daniel in Atlanta
Daniel in Atlanta
1 review Saint Quentin, NB
10/10

new front door

Had a new front door installed , very fast and very clean job. all the people involved where great . Had the side door covered and it looks like a new door .

Dan Philip

thanks

Approximate cost of services:
$3,800.00
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Company Response

All the people involved will be very happy to hear about your review, Daniel! Thank you so much for your kind words. We always strive to deliver prompt service and fast clean up. We hope to work with you again!

Lynda in Toronto
Lynda in Toronto
1 review Toronto, ON
10/10

Patio Door

Ben and his team did a fantastic job installing our patio door. We love it! They were friendly, professional and cleaned up when they finished. We would definately reccommend them.

Lynda B & Scott in Scarborough

Approximate cost of services:
$4,500.00
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Company Response

This review just made our day, Lynda and Scott! Thank you so much for your kind words. We will pass on your words to Ben and his team who will be very pleased to hear that their workmanship and professionalism paid off. We are grateful to have had a chance to work with you and look forward to working with you again! Thank you again for the recommendation!

Justine1 in Calgary
Justine1 in Calgary
1 review Calgary, AB
1/10

Bad Experience with Window installation, GTA

If you think that you pay more and will get a better product and quality of work, most likely you are wrong! If you think you can trust big box and can get problem fix due to their mistakes, you are wrong again!

We have bad experience with Peak Installation Services. We have our windows replacement project with HD, however the result is not what we expected. The quality of windows are not good even the average price of window around $1500. The installation work is not good as well. The installer damaged the brick and mortar during the installation and they claimed that it was existing problem but it is not. I contacted salesperson right away to report the damage and he came to take the picture and sent to installation manager and we got no response. I did called HD to complain and finally got response from Peak Installation. He denied the damage and refused to fix in a "friendly" RUDE way, I guess they are trained to do so! He even gave me example that his team installed a door for a client and did a huge damage, they are still not responsible for it.

It is also very difficult to complain to HD and they will push you around different departments.

So, if you think of doing any installation project. please think twice (or even more) before you choose them! Give a good small company a chance and you may get better result and less headache and save a lot of money too!

A Very Unhappy Customer.

Approximate cost of services:
$14,000.00
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Company Response

Hello Justine, thank you so much for your detailed review. We extend our apologies to you for the unsatisfactory service. Reviews like yours always gives us a chance to better our services and communication. We will take your review into deep consideration and make improvements where necessary. We will always look out for another chance that you might give us for us to do better and have you on board as a loyal customer. Thank you for your tolerance and understanding. You can always call in with questions and concerns at 1-888-337-6877 or email us at customer_care@peakinstallations.com.

Dave in St. Catharines
Dave in St. Catharines
1 review St. Catharines, ON
10/10

replacement windows

I am very happy with the windows I got. Cliff and Nate are nice fellows and did a great job in one day The whole experience was good from start to finish. I would recommend home depot installation to any one.

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much for your wonderful review, Dave! Our installers, Cliff and Nate, will be very happy to hear about this as will our whole team; and all of us really hope to work with you again!

Krystelle Porter in Little Britain
Krystelle Porter in Little Britain
2 reviews Little Britain, ON
10/10

Front door installation

The boys that came in were extremely professional and clean. They fixed some spots for us for the door to be installed without cutting corners. Great attention to detail. Would recommend this company

Approximate cost of services:
$5,000.00
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Company Response

Krystelle, you're a gem! Thank you so much for your kind words. Our installers will be very happy to hear the good news. We always try to go the extra mile (or kilometer, if you use the metric system) for our customers in terms of customer care, project coordination, installation and clean up. We hope to get a chance to do business with you again! Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Depot Installation Services

Canadians Trust The Home Depot for Quality Installation Services! Always Quality Work: -Every installer who works for you is experienced, highly skilled, licensed (as required), insured and reference checked. You can be confident that you're getting quality workmanship. Reliable and Worry-Free: -Our installers are committed professionals, backed by a name ...
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