Canadian Property Stars

Lawn Maintenance
Ottawa ON K2M 1A8
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Write a Review


HomeStars
Lawn Maintenance
Canadian Property Stars
Star Score
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78%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Canadian Property Stars

Average customer rating:
7.8 10 (852 reviews)

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Private User
Private User
Private User reviews Burlington, ON
0/10

Paid for service not provided

I received an email in January 2022 with an offer for aeration for $70 if booked and paid early. I paid for the service but it was never completed. I have made multiple attempts by phone and email asking when the core aeration would be done. In May I opted to cancel the service and I still have not received my promised refund on June 1 three weeks later. I am going to dispute the charge on my credit card and I will never use this company again.

Approximate cost of services:
$70.00
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Company Response

Refunds are processed in 10-15 business days. Please contact our Head Office at 1-866-912-5296 and we can look into your file for you!

Jack H.
Jack H.
4 reviews Richmond Hill, ON
2/10

Not professionally done

They had left black tar on my concrete side curbs, told them to clean but they said people will come and clean after, but so far no one showed up, more importantly they did sloppy job on my asphalt driveway with very unprofessional workers that has left uneven spray marks on my driveway. I also had two holes/places on my driveway that were supposed to be filled, and I asked them yo fill, he said he will and he poured something but those holes are still there, and Im not sure about the quality of the seal that use, it is questionable?? I am not happy at all.

Approximate cost of services:
$200.00
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Company Response

Hello Jack, thank you for your review. Please contact our Head Office at 1-866-912-5296 and as per our 100% Workmanship Guarantee, we will arrange for a service crew to come take care of the cleanup and inspect the driveway. We apologize for the inconvenience

Driveway Sealing
Driveway Sealing
0 reviews Hamilton, ON
0/10

Driveway Sealing

Sloppy job done on asphalt driveway and all my concrete siding were sprayed with the black tar. I have called every second week since June to no avail. All I got was lip service and that I'm on the list and the manager would reach out to me. To this date no calls, no e-mails and no text nothing. Crickets. Very disappointed in their customer service.

Approximate cost of services:
$250.00
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Company Response

Hello, and thank you. If you have spoken to our Head Office and they have placed you on our clean up list then you have made the correct first steps.

Our service crews are working very hard and with a very wet summer their schedules can be delayed.

Please email services@canadianpropertystars.com and provide your address information with a description and pictures and we will be able to help you further.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Driveway sealer

Very friendly employee and hard working. He did an amazing job spraying our driveway. I will definitely use him again and recommend him to others.

Approximate cost of services:
$120.00
1 of 1 people found this review helpful.
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Company Response

Thank you and we appreciate the referrals!

Private User
Private User
Private User reviews Mississauga, ON
8/10

Driveway sealing

Very nice customer service. They did exactly what they said in the time that was promised.
Very Happy.

Approximate cost of services:
$220.00
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Company Response

Thank you for your review! Enjoy your driveway!

Private User
Private User
Private User reviews Toronto, ON
10/10

Driveway sealing

Rishi came to the door and offered to re-seal our drive, needed to be done. Said to leave a card, I was preoccupied but he offered to come back later. I'm glad he did. Did a great job, especially around new stone work walkway, not a mark. Great job, nice young man, personable, friendly and intelligent, highly recommend. Thank you for a job well done.

Approximate cost of services:
$250.00
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Company Response

Hello and thank you for your review! Rishi will be happy to hear you are pleased with the work!

Private User
Private User
Private User reviews Calgary, AB
6/10

Window washing

Esther knocked on our door and asked to clean our windows. She did a very nice job with just filtered water and a brush - no soap, no squegee.
Not sure how many $ workers get to keep but she did a nice job and I have clean windows!

Approximate cost of services:
$100.00
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Company Response

Thank you for your review. Our cleaning system uses purified water through our deionization tanks to produce a detergent free, streak free shine.

We are happy you are pleased with the work!

Private User
Private User
1 review Orangeville, ON
10/10

Driveway sealant

Such amazing service from the Ottawa team. Kind, friendly, clean and quick service. They even helped me move things out of the way.

Approximate cost of services:
$400.00
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Company Response

Thank you! We are glad we were able to help you out!

Private User
Private User
0 reviews Kingston, ON
0/10

Awful end result…very displeased

We expected a much better end result. The removed all the dirt/fill from the end of our driveway leaving very large divots. The cut a cogeco cable in two different spots (not sure why it was installed there) they left all the dirt in a large pile at the end of my driveway. 3 days later there are already any sand piles popping through the sealing job. Also we waiting 48 hrs before parking or walking in driveway. I noticed today a mark left from a tire and part of their sealant already pealed.
This was an awful job and definitely not worth the money spent.

Approximate cost of services:
$245.00
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Company Response

Hello, we are sorry to hear that you are unhappy with the service. Please call our Head Office at 1-866-912-5296 and we will be able to book you in for an inspection and redo as per our 100% Workmanship Guarantee.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Looks like New!

The gentleman who did my driveway sealing was very friendly and polite. Thanks to Kamala who did a great job in masking off the interlocking brick. The finished job is amazing. I recommend this sealing product to keep your driveway protected.

Approximate cost of services:
$150.00
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Company Response

Thank you! We are glad you are happy with your driveway. Enjoy!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Property Stars

Get your lawn off to the right start each year with the #1 lawn maintenance service that every lawn can benefit from -- core aeration. Unlike some lawn services that serve a single purpose, aeration supports the health of your lawn on multiple levels and is therefore the most cost-effective way to promote the health and vitality of your home's turf grass. Canadian Property Stars offers aeration as well as many other services that will make your home look its best.

CATEGORIES
Lawn Maintenance
SERVICES
Lawn Aeration, Driveway Sealing, Exterior Cleaning and Window Washing, Spring/Fall Lawn Rejuvenations
SPECIALITIES
We offer the Star Plan with Seasonally-Timed Core Aeration, Fertilizer & Seed Blends and more
WEBSITE
http://www.canadianpropertystars.com/index.php
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
90
RETURN POLICY
Workmanship Guarantee
PAYMENT METHOD
Cash, Cheque, Visa, MC, Amex
LICENSES
Provincial Direct Sellers in AB, Sask + 100's of Municipal Operating permits in ON, MB, SK, AB, BC
MEMBERSHIPS
Landscape Ontario
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Sealing (same Summer) + Workmanship Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.