Canadian Property Stars

Lawn Maintenance
Ottawa ON K2M 1A8
Write a Review
Write a Review


HomeStars
Lawn Maintenance
Canadian Property Stars
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

78%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Canadian Property Stars

Average customer rating:
7.8 10 (852 reviews)

Sort by

Private User
Private User
Private User reviews Ottawa, ON
10/10

Very good service.

Very friendly and good customer service. They came to our neighborhood and offered the service agreed on the price and they did the job. They sprayed the driveway with nice thick layer.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you and we hope you enjoy your driveway!

Private User
Private User
0 reviews Courtice, ON
10/10

Driveway Resealing

The service rep Brian, was extremely knowledgeable and friendly. His work was excellent and we are extremely pleased with his finished product!!

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

It's great that you are happy with the service! We will be sure to pass your message along to Brian!

Private User
Private User
Private User reviews Kingston, ON
10/10

Great Service!!

Great overall service, we are very satisfied with the work again this year. Jesse was great to deal with and did quality work!!

Approximate cost of services:
$245.00
Was this review helpful?
Company Response

Thank you for your review! Jessie will be happy to hear of your appreciation!

Private User
Private User
0 reviews Pickering, ON
5/10

Driveway sealing / spray

Driveway sealing spray is thin in some areas. It has already worn away from car tire. Overspray on one of the white pillars due to insufficient masking. Your person was refueling his blower and spilled fuel on the sidewalk and on the grass in two areas, staining the sidewalk and killing the grass. Your person assured me that the rain forecast for later that day would not affect the application. This was not the case. Photos attached.
Not worth the money.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Hello, we are sorry to hear that the job was not completed to your satisfaction.

Please contact our Head Office at 1-866-912-5296 and we will be able to book you in for a redo and cleanup as per our 100% Workmanship Guarantee.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Driveway sealing

The agents I received to do work were very professional and knew exactly what they were doing by the look I things. The lady is extraordinary in everything she does. She took care of all the details.
Thank you again for the great work!

Approximate cost of services:
$195.00
Was this review helpful?
Company Response

We are happy to hear you were please with the contractors!

Luke R
Luke R
2 reviews Whitby, ON
2/10

Driveway Sealing OK, Follow Up Very Disappointing

Property Stars were going door-to-door in the neighborhood, so we decided we'd have them spray-seal the driveway. There was an impending rainstorm coming, however, and we asked if we ought to wait to do the work as we were concerned the rain would wash some of the sealant off. They assured us they'd be able finish the job before the rain fell and it'd be completely dry in 10 minutes so it'd be unaffected by the rain.

Next morning, I come out to see a number of very noticable missed spots all over the base of the driveway - whether that was attributed to the rain washing sealant away, or because they rushed to finish the work before it rained, I'm unsure. In either event, I wasn't mad, but I wasn't pleased with the result, either. I just wanted it rectified.

I called in to Property Stars to request that they come back to complete the neccessary touchups as outlined in their TOS, and was told they'd look at their upcoming schedules and book me in, letting me know in advance. I assumed that meant it might be a few days or possibly a week or two - completely understandable, just wanted a relatively solid date for them to come back and complete the job to our satisfaction.

I waited a few days for a callback, then I called twice looking for a more defined timeframe (would they be in the area tomorrow? Next week? Next month?) and finally just had to leave a message.

When they returned my call the day after my VM, I was told by the representative that they'd get in touch with me whenever the Property Stars sealing teams were going to be back in my area and the weather was optimal to respray. So in other words, I have no idea when they'll be back to finish the job, if at all. Now the onus is on me to either keep calling them until I can get a committment as to a return date, or do nothing and hope they actually come back at some point this summer to finish the job.

So I'm ranking the actual work performed as average, and the follow up in terms of customer satisfaction assurance as very disappointing.

Approximate cost of services:
$190.00
Was this review helpful?
Company Response

Hello and thank you for your review. We are sorry to hear that the service was not completed to your satisfaction.

As long as the sealant is applied to dry asphalt prior to rainfall, the sealant is water repellent. Unfortunately, we can predict the intensity of rainfall.

Thank you for following the correct steps in informing us that there were issues with the service. With the notification we are able to add you to our list for a respray. The service is weather dependent especially if there is already a layer of sealant applied. We need to ensure that the initial layer is dried and cured properly before applying another coating.

If the 2nd coating is applied to soon, it will result in a longer dry time and will prevent you from having access to your driveway for an extended period of time.

Once you are added to the respray list, your service location will notify you 24-48 hours in advance so you can prepare.

Kevin C
Kevin C
1 review Bowmanville, ON
8/10

Driveway Sealer/Tar

The salesman at the door was very good. I never buy from a door to door. Timing was right as i had some oil drips on my driveway from my truck. I agreed to a price but I do feel it was more than it should have been. The spraying took 15 minutes. They had a leak in the hose and it left a weird streak down the driveway. The two men that did the job were awesome, very friendly and personable.

Approximate cost of services:
$220.00
Was this review helpful?
Company Response

Hello and thank you for your review. Our team specializes in the sealing service and based on experience can complete a full driveway rather quickly when fully prepped.

If you have any issues with the finished product, please notify our Head Office at 1-866-912-5296 and we can arrange for a respray if needed!

Private User
Private User
0 reviews Courtice, ON
8/10

Fast friendly service

The tech was friendly knowledgeable and fast. I did notice a few missed spots but overall a good experience. Everything was carefully taped off to prevent mess.

Approximate cost of services:
$195.00
Was this review helpful?
Company Response

Hello and thank you for your review. If you have any concerns with the finished product, please call our Head Office at 1-866-912-5296.

Private User
Private User
0 reviews Courtice, ON
4/10

Drive way sealing

Big talk but not good job. Left a mess. Sales person sells big but what end result Is mediocre

Approximate cost of services:
$245.00
Was this review helpful?
Company Response

Hello and thank you. If you have concerns with the workmanship or end result, please contact our Head Office at 1-866-912-5296.

Jim
Jim
2 reviews Whitby, ON
6/10

Flagstone front entrance & parging

Excellent initial service & work but I had a few questions and concerns and despite being told they were on their way over twice have failed to show or contact us., we are still waiting at least a month and a half later.

Approximate cost of services:
$34,900.00
Was this review helpful?
Company Response

Thank you. Please contact our Head Office at 1-866-912-5296 and we will be able to look into our files and assist you further.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Property Stars

Get your lawn off to the right start each year with the #1 lawn maintenance service that every lawn can benefit from -- core aeration. Unlike some lawn services that serve a single purpose, aeration supports the health of your lawn on multiple levels and is therefore the most cost-effective way to promote the health and vitality of your home's turf grass. Canadian Property Stars offers aeration as well as many other services that will make your home look its best.

CATEGORIES
Lawn Maintenance
SERVICES
Lawn Aeration, Driveway Sealing, Exterior Cleaning and Window Washing, Spring/Fall Lawn Rejuvenations
SPECIALITIES
We offer the Star Plan with Seasonally-Timed Core Aeration, Fertilizer & Seed Blends and more
WEBSITE
http://www.canadianpropertystars.com/index.php
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
90
RETURN POLICY
Workmanship Guarantee
PAYMENT METHOD
Cash, Cheque, Visa, MC, Amex
LICENSES
Provincial Direct Sellers in AB, Sask + 100's of Municipal Operating permits in ON, MB, SK, AB, BC
MEMBERSHIPS
Landscape Ontario
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Sealing (same Summer) + Workmanship Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.