Michael was a top-notch professional who provides a high quality customer experience. He's a great communicator who helped guide us through the process from start to finish, and I was impressed by his commitment.
He was more than happy to educate and guide us through the inspection process, explain his methodology, cautioned us on what to look out for, and also gave pointers on what to look out for in the future.
I would not hesitate to refer him to any friends who need an unbiased opinion on what may be the biggest purchase of their life.