Perfect Painter - The Home Improvement Group

Paint & Wallpaper Contractors
Mississauga ON L5V 2B3
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Sal
Sal
2 reviews Gormley, ON
10/10

Drywall and Paint Contract for Large Custom Home

Paint & Wallpaper Contractors review in Gormley

We are a custom home builder working with several trades and in our experience this is a company that I would recommend.

We started our meeting on a very positive note, but then ran into some misunderstandings. The professional manner in which they ultimately resolved the issues is what led to me write this review.

In the end, not every transaction will go smoothly, and ultimately, there may be misunderstandings, but you really get to see a company's true colors in how they deal with it.

It is for this reason I have given them a 10 star rating!

I look forward to our next project together.

Fell free to contact me anytime for more information:
Sal (416) 999-3131
Elite Custom Homes

Approximate cost of services:
$30,000.00
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Company Response

Thank you Sal . We try to resolve any issues that may be presented to us with professionalism and always maintain a high level of Customer Service that we are known for.
Thank you.
Kimberly R.

Previous versions of this review:

Sal
Sal
2 reviews Gormley, ON
1/10

Drywall and Paint Contract for Large Custom Home

Paint & Wallpaper Contractors review in Gormley

We are a custom home builder working with several trades and in our experience this company operates very unethically. I would strongly recommend ANYONE planning to do business with them to be VERY VERY careful as we have had a very BAD experience to-date. The Company seemed professional at first interaction but when their inexperienced sales representative come to the job site, reviewed the project and provided me with a written invoice to complete the deal. A $ 5,000 deposit was provided and I was under the impression we had a deal. The following day, two extremely inexperienced trades started working (I was promised 5 people as per the contract) and started working. Later that afternoon, the owner calls and tells me the job will cost an additional $16,000.00 if I want it done.

When I ultimately informed them no to proceed, (after several conversations and in person communication), I was informed that only 50% of my deposit would be returned as they invested time to quote my job and to cover the time of the people they sent.

It has cost me over $2000 to correct the damages from the work the people they sent over, let alone the countless hours lost trying to get my refund back.

I would NEVER recommend this company to ANYONE and will be following up with our Small Claims Court filing against them, making the proceedings public for all to see.

Buyer beware when dealing with this company!!!!

Fell free to contact me anytime for more information:

Sal (416) 999-3131

Approximate cost of services:
$30,000.00