Eco Choice Windows & Doors

Windows & Doors Installation & Service
Vaughan ON L4K 1G6
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Reviews for Eco Choice Windows & Doors

Average customer rating:
9.5 10 (682 reviews)

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heather in Mississauga
heather in Mississauga
1 review Mississauga, ON
10/10

Replacement of windows

We are very pleased with our new windows. Our salesperson was Anthony and he was great to deal with to start the process.
We had 12 windows and a set of sliding doors replaced on a very cold, windy day that also had episodes of freezing rain. The installation team of Iurii and crew were polite, courteous and professional. Iurii and crew were absolutely fantastic.

Approximate cost of services:
$0.00
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Company Response

Thank your for your review Heather! It was a pleasure working with you on our windows replacement project. Enjoy your new energy saving windows and patio door.

All the best,
Eco Choice Windows& Doors

mparkovn@gmail.com from Toronto
M. N.
3 reviews Toronto, ON
9/10

Windows

Did a great job on our windows. Easy to contact, installed them nicely. Happy with our purchase.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your review and for taking the time to share your experience.

All the best,
Eco Choice Windows& Doors

Sam in Toronto
Sam in Toronto
5 reviews Toronto, ON
10/10

Amazing service

Great service from sale to installation. The installation team (Yuri and team) are very detail oriented and spectacular.

Approximate cost of services:
$13,000.00
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Company Response

Thank you for your review Sam! It was a pleasure working with you on our windows replacement project. Enjoy your new Eco Choice Windows!

All the best,
Eco Choice Windows& Doors

Private User
Private User
Private User reviews Vaughan, ON
10/10

New doors

Fantastic service from beginning to end. The quality of the doors are amazing. I can’t believe how much warmer the house is now that these Energy Star rated doors have been installed. Yes there was a supply issue that everyone is aware of however that was communicated from the beginning including an ETA of when the goods would be available. The people who installed the doors did a great job including clean up and a walk through on the new doors.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the kind review and for choosing us for your doors replacement project. Enjoy your new doors, they look beautiful.

Cheers,
Eco Choice Windows & Doors

Georgia Abela in East york
Georgia Abela in East york
5 reviews Toronto, ON
10/10

Excellent windows and doors

Eco Choice came highly recommended from family and friends. After getting a couple of other quotes and comparing them to Eco Choice I knew I had made the right choice. The professionalism, patience and expert advice were by far the best. From the initial sales call and office calls in between they were always willing to assist and available to answer all my questions and discuss my concerns. The install was done in a timely and professional manner. Beautiful work and pride in workmanship. I would highly recommend Eco Choice for windows and doors.

Approximate cost of services:
$11,000.00
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Company Response

Thank your for your review and recommendation Georgia! It was a pleasure working with you on our windows replacement project. Enjoy your new windows and door.

All the best,
Eco Choice Windows& Doors

Private User
Private User
Private User reviews Toronto, ON
10/10

New windows, old house

Joe did a great job walking us through the process of choosing replacement windows for the upper floor of our 90+ year old house. Dave and Sandro did a nice job on the installation - particularly in the shower which required some extra care within the tilework and to seal off from interior moisture. They were also able to correct and improve some of the decades old legacy installation work which showed signs of leakage and rot. We won't hesitate to call Eco Choice again when the time comes to replace some of the other old windows in our home.

Approximate cost of services:
$4,000.00
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Company Response

Thank your for your review and for taking the time to share your experience with us. Enjoy your new energy saving windows.

All the best,
Eco Choice Windows& Doors

Elisabeth
Elisabeth
4 reviews Toronto, ON
10/10

100% care in the service and quality of work

We just had our front and back exterior doors replaced. I was moved to write a review because the entire experience and workmanship with Eco Choice was absolutely incredible.

Joe, our salesperson, was communicative throughout the process, checking in as things moved along. When he initially came to take a look and talk options/costs, it felt like a conversation with someone truly interested in getting you what you wanted, and not 'salesy' in the least. He immediately understood the feel and look we were aiming for (clean and modern) and had great recommendations that would fit with our home's style.

Tural and his install team did impeccable work. As a former tradesperson myself, I do not use these words lightly!!! I’m extremely impressed at the quality and finish of everything right down to the gorgeous caulking job and solid finish carpentry work. They even stayed quite late to complete it, on a Friday evening no less, and I appreciate they didn’t rush anything.

When we have the budget to replace the windows in our home, I won't hesitate to come right back to Eco Choice!

Approximate cost of services:
$4,000.00
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Company Response

Thank you for taking the time to share your experience. We really appreciate it! Enjoy your new beautiful door. All the best
Eco Choice Windows & Doors

Private User
Private User
Private User reviews Vaughan, ON
0/10

Unprofessional

Our hardwood floor was REPLACED when we moved in 4 YEARS ago and they left the floors looking like a PIG STY after the window installation. JUST LOOK AT THE PICTURES. I paid $13,900+ to replace all windows in our semi, except for one window. They did the work March 10,2022 and the pictures will show the amount of dirt they left on the property. They put few drop cloths on the floor but after an hour into the installation, they removed them, so I got muddy shoeprints of 3 people (going in and out of the house) all over the floor. There is not a spot on the floor without the mud. When I send these photos, I got excuses in return, NO APOLOGIES. I was told by Terry, the salesperson that when you are doing home renovations, this is expected and that it is in the contract. After spending close to midnight cleaning the 2nd floor and another 3 hours cleaning the main floor the next day, I got a call at around 6:30 PM the next day from one of the workers who told me he is coming by to remove the mounds of TAR (BLACK STICKY SUBSTANCE) LEFT ON THE HARDWOOD FLOOR. When I told him we already called someone to remove them, he replied that the tar came from our window and that if he saw it, he would have removed it. I just scratched my head because IF THEY ARE SUPPOSED TO DO JUST EVEN SWEEPING, HOW COULD THEY MISSED THESE MOUNDS OF STICKY SUBSTANCE on the floor.
Sure we have new windows now BUT our FLOOR IS RUINED. We cannot bring back the luster of the wood. They also damaged a wall and left tar stains on the kitchen cabinet door. Our alarm got disconnected on 3 areas and I was told it is to be expected and not their responsibility.
So lesson here, if you are contracting this company to do your window, BE PREPARED physically and emotionally for what is to come. Best of LUCK to you, it's too late for me!!!

Approximate cost of services:
$13,900.00
3 of 3 people found this review helpful.
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Company Response

We'd like to extend an apology for any inconveniences you experienced throughout the duration of your project. It is incredibly important to us that your expectations are not only met but exceeded and we are disappointed to see this was not the case for your home renovation project. A member of our team will be connecting with you to better understand the outstanding items you've mentioned within your review. We look forward to collectively resolving your concerns, and would like to again apologize for the troubles you've incurred.

S Hanmer in Mississauga
S Hanmer in Mississauga
4 reviews Mississauga, ON
3/10

Customer Service

The communication from this company or should I say the lack thereof is appalling. It would be in their best interest to put better policies in place regarding their customer care before, during and after the sale.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Ms. Hanmer,

Thank you for your feedback. We are sorry to hear you were not satisfied with your experience. We work very hard to make sure we provide the best customer service from the start to the end of the project. We did run into delays with your project which were beyond our control due to manufacturing delays that were communicated to you. Enjoy your new energy-efficient windows, they look great!
Regards
Eco Choice Windows & Doors.

Samantha in Toronto
Samantha in Toronto
1 review Whitby, ON
0/10

Broken Floor Tile when they installed door

I got my basement windows and front door replaced. The windows were smaller than expected. The front door looks great but afterward we found out that the installers had cracked a tile in the floor during install.

I contacted the company and they responded right away but then never got back to me. It has been several weeks so now I'm posting a review to warn others.

Edit to add: the company got back to me. They didn't offer to fix the floor or to compensate us for fixing it. They literally said "sorry to hear you had a bad experience" and that was that.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Samantha,

I am sorry you had bad experience, but I believe you are complaining to the wrong company. We do not have a client/job matching your description above, we never did this work and we do not know who you are!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Eco Choice Windows & Doors

Eco Choice Windows & Doors is an award winning replacement windows and doors company, providing homeowners in Toronto and GTA with quality Replacement Vinyl Windows, Fiberglass Doors, Steel Entry Doors, French Doors, Sliding Patio Doors and European Tilt and Turn Windows and Doors.

Eco Choice Windows & Doors

Contact us today for a free consultation on windows and doors.
Local: 416-690-9992 | Toll Free: 1-855-273-3261

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Sales and Installation of Replacement Vinyl Windows, French Doors, Garden Doors, Fiberglass and Steel Entry Doors, Sliding Patio Doors, European Tilt Turn Windows, Tilt and Turn Doors
SERVICES
Sales and Installation of Quality Replacement Vinyl Windows, European Tilt and Turn Windows and Doors, Woodgrain and Smooth Fiberglass Doors, Steel Doors and Sliding Patio Doors, Garden Doors and French Doors, Replacement Windows Toronto,Vinyl Windows Toronto, Energy Efficient Windows Toronto, European Tilt and Turn Windows Toronto, Window Replacement Toronto, Fiberglass Entry Doors, Entry Doors Toronto, Exterior Doors Toronto, Windows & Doors Toronto, Doors Toronto, Windows Toronto, Window Installation Company
BRANDS
Eco Choice, VinylPro, Vista, Novatech, Mastergrain, Trimlite, Kommerling
STYLES
Casement, Awnings, Single Hung Tilt, Double Hung Tilt, Single Slider Tilt, Double Slider Tilt, End Vent Tilt, Picture, Bay and Bow Windows. European Tilt and Turn, Bi Fold, Tilt and Slide and Lift and Slide Doors
SPECIALITIES
Quality Replacement Vinyl Windows, European Tilt and Turn Windows and Doors, Steel Entry Doors, Woodgrain Fiberglass Exterior Doors, Vinyl Sliding Patio Doors.
WEBSITE
https://ecochoicewindows.ca
PAYMENT METHOD
Cash, Cheque, Visa, MC
LICENSES
Toronto T85-4685061
MEMBERSHIPS
BBB, Energy Star Partner, SAWDAC, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
4 Windows
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferable Non Pro-Rated Warranty.
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