Broken Floor Tile when they installed door
I got my basement windows and front door replaced. The windows were smaller than expected. The front door looks great but afterward we found out that the installers had cracked a tile in the floor during install. I contacted the company and they responded right away but then never got back to me. It has been several weeks so now I'm posting a review to warn others. Edit to add: the company got back to me. They didn't offer to fix the floor or to compensate us for fixing it. They literally said "sorry to hear you had a bad experience" and that was that.
- Approximate cost of services:
- $7,000.00
- Company Response
Hello Samantha,
I am sorry you had bad experience, but I believe you are complaining to the wrong company. We do not have a client/job matching your description above, we never did this work and we do not know who you are!!