Jeff's Reliable Carpet Care Inc.

Carpet & Rug Cleaning & Repairing
EDMONTON AB T5A 0P7
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HomeStars
Carpet & Rug Cleaning & Repairing
Jeff's Reliable Carpet Care Inc.
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91%

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Reviews by rating (past 12 months)

Reviews for Jeff's Reliable Carpet Care Inc.

Average customer rating:
9.2 10 (13 reviews)

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KK
KK
1 review Edmonton, AB
10/10

The Jeff-inition of quality!

Our company has been receiving the benefits of wonderful customer service and high quality jobs for a number of years.

Not only Are they accommodating for schedule but have saved the possible replacement of a number of carpets thought to be beyond salvation!

The company standard is the reason they are on the top of my list!

Thanks for everything,and will be booking for the next job etc. etc.

Approximate cost of services:
$175.00
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Private User
Private User
Private User reviews Edmonton, AB
0/10

unprofessional

Very unprofessional rushed job. When I gave a feedback he thought i was trying to dodge a payment and began to insult me. Spend your hard earned money elsewhere. Didn't even know how to send me an invoice until one month later!

Approximate cost of services:
$105.00
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Sheena in Edmonton
Sheena in Edmonton
1 review Edmonton, AB
10/10

Carpet Cleaning

I had my carpet in the living room and bedroom cleaned Jeff's reliable carpet care. They were easy to talk to and scheduling was a breeze. They arranged a cleaning without me showing up as I was at work. When I came home, the job was done and I was happy.

Approximate cost of services:
$115.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Deborah in Edmonton
Deborah in Edmonton
1 review Edmonton, AB
10/10

Carpet cleaned

Awesome service! Extremely accommodating and did a wonderful job. The carpets look brand new and all the stains are out. We will be doing this again!!! It didn't take much time and they were prompt with letting us know their expecred arrival time. All around awesome.

Approximate cost of services:
$150.00
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Winderemere Village in Edmonton
Winderemere Village in Edmonton
1 review Edmonton, AB
10/10

Jeff's Carpet

Great work especially with stain removal. I am a property manager for a large complex and am very please with the work they do. Even when they are busy they fit me in the schedule. Very friendly as well.

Approximate cost of services:
$80.00
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Coralie from Edmonton
Coralie from Edmonton
1 review Edmonton, AB
10/10

Carpet cleaning

Fireplace disaster- soot everywhere ....furniture and carpets . Found Jeff's business online and phoned in a panic. He responded immediately and was honest, efficient and very methodical. His work is excellent and I was thrilled with the results and his price. Would recommend this company in a heartbeat. Great work ethic!

Approximate cost of services:
$140.00
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Megan from Edmonton
Megan from Edmonton
3 reviews Edmonton, AB
10/10

Carpet repair and clean

Once again, Jeff to the rescue! Recently added a 130lb rescue pup to our family who peed in several spots in one room and then ripped up and shredded carpet in another! Jeff was able to fix both perfectly. As a dog loving family, we'll have to keep his name on speed dial!

Approximate cost of services:
$200.00
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Company Response

Megan,
Once again, a great review. We love our customers but we REALLY love our repeat customers! Especially those who leave such brilliant reviews. Thanks so much. It's people like you, who speak highly of and recommend our services that help keep our company growing without any need for advertising.
And as a family that has 2 dogs, 5 cats, a parrot and 2 large aquariums, we are obviously animal lovers too!

Megan from Edmonton
Megan from Edmonton
3 reviews Edmonton, AB
10/10

Fixing "tents" in carpet from poor installation

Quick responses to email and phone calls. Reliable, excellent work, and extremely reasonably priced. The man knows his stuff! Fixed the horrible "tents" in my carpet in 3 rooms very quickly. Definitely recommend. Even my less than friendly dog liked him!

Approximate cost of services:
$100.00
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Company Response

Megan,
No doubt you're a busy person - who isn't these days - but despite that you took time to write this review to help others make a good choice when it comes to having their carpet cleaned/repaired. We are very grateful for your nice comments. "The man who knows his stuff" is my husband and owner of the company, Jeff. He was flattered by your comments and laughed at the fact that your dog liked him, especially cause he's more of a cat man! lol

Sherisse from Edmonton
Sherisse from Edmonton
1 review Edmonton, AB
10/10

Carpet Cleaning

Saved the day!
We had an appointment with a different company for 8:00, but received a call at 7:30 that the person who was supposed to clean our carpets called in sick and we couldn't be rescheduled until July 4th. How disappointing. We live in a condo and all of our furniture was stacked in the kitchen, and we didn't relish the idea of doing this twice.
So starts the phone calls. Just before 8:00, we called Jeff's and managed to get an appointment for 9:00 that day. I was mildly worried that a company with an availability so soon may not meet my expectations, but was willing to give it a try given the circumstances.
The guy (Ahman?) showed up right on time and was done in just over half an hour, including set up. He took special care to clean some stubborn stains and seemed to me to be very detail oriented. I had a couple of questions about drying time and such that he answered, and he had me do an inspection when he was done to ensure I was satisfied.
To sum it up, I'm thrilled and will definitely be recommending this company in the future.

Approximate cost of services:
$115.00
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Company Response

Sherisse,

We saved your day, and you made ours with your wonderful review! Thanks so much for taking the time to write it.

We shared your comments with Ahman and he beamed with pride. We certainly are grateful to have kind, conscientious employees such as him! They truly contribute in a large way to make our company the success it is.

We appreciate your recommendations as well :)

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