Fiber Protection Services Inc.

Carpet & Rug Cleaning & Repairing
Toronto ON M6M 2W1
Write a Review
Write a Review


HomeStars
Carpet & Rug Cleaning & Repairing
Fiber Protection Services Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Fiber Protection Services Inc.

Average customer rating:
10 10 (187 reviews)

Sort by

Private User
Private User
2 reviews Old Toronto, ON
10/10

Carpet Cleaning

Jeff has been taking care of our carpets for 15 years, we would never use anyone else. We have two large dogs and although they are very well trained, accidents happen. Jeff and his team have bailed us out with emergency cleaning more times than we can remember, our carpets always look good as new afterwards. I could not recommend Fibre Protection more highly.

Approximate cost of services:
$250.00
Was this review helpful?
Private User
Private User
Private User reviews Aurora, ON
10/10

Problems with pets.

Jeff and the Fiber Protect team have taken care of our carpet cleaning services for over 20 years. When you have pets that cause problems in your home, this is the company to call. They offer an excellent emergency service for when you just have to get tough stains out and their regular carpet maintenance and protection services are second to none.

Approximate cost of services:
$500.00
Was this review helpful?
Private User
Private User
Private User reviews Old Toronto, ON
10/10

Rugs returned sparkling clean

My beautiful Persian rugs had been attacked by moths and needed a good deal of tender loving care - which Jeff and his associates provided. Today my rugs came back in fantastic condition, really clean and with their colours vibrant. I am so pleased with Fiber Protection Services - Jeff and his crew are truly amazing!

Approximate cost of services:
$350.00
Was this review helpful?
Carol Berman
Carol Berman
9 reviews Etobicoke, ON
10/10

Best rug cleaning service.

Fiver Protection Services cleaned my area rugs prior to my move, and I couldn't be happier with the results. Jeff and his team did a fabulous job, leaving my rugs looking brand new. I was referred by my friend Donna, and she was spot on with her recommendation. Excellent service from start to finish! Highly recommend!

Approximate cost of services:
$950.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

That is what we aim for, a happy client. We work hard to make that happen. Thank you for your inspiring words. It means a lot to us.

Private User
Private User
Private User reviews Toronto, ON
10/10

Rug Cleaning and Protection

Jeff and his team did a great job on our area rug! Jeff communicated information about the process and costs clearly and in detail. His team did remarkable work in making a well loved carpet look new again. Jeff even helped with placing the rug once it came home - above and beyond service in our opinion. We will use this service again and recommend it highly!

Approximate cost of services:
$850.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you. Your kind words inspire us to do even better. It was a pleasure and a great deal of fun to clean up this rug for you. We look forward to being of service in the future.

Private User
Private User
Private User reviews Etobicoke, ON
10/10

Rug and furniture cleaning

We have used the services of Jeff and his team for over 10 years - always very professional, courteous and timely. Superior cleaning results! We have used Fiber Protection for general cleaning and protection as well as for moth issues and pet "mistakes". Always confident in their services and super happy with the results. I Highly recommend their services!

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for your lovely review. We work hard on keeping our product line and our cleaning services with the most advanced technology to achieve the finest results available. When customers like you are aware of the quality of our services, we feel totally successful. We appreciate your patronage and look forward to your continued business. Stay Well and Stay Safe.

UrbanLawyer
UrbanLawyer
4 reviews Old Toronto, ON
10/10

Rug cleaning and protection

Very happy with our rug cleaning service. The owner Jeff is incredibly responsive - got back to me quickly even on a Sunday night. His crew was courteous and professional, and the Company is clearly focused on providing fair pricing and good value.

Easily and enthusiastically recommended.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for your " Spot on " review. It has a pleasure working with you over the past 14 years. We work hard on keeping our product line and our cleaning services up to date with the most advanced technology to achieve the finest results available. When customers like you are aware of the quality of our services, we feel totally successful. We appreciate your patronage and look forward to your continued business. Stay Well and Stay Safe.

Private User
Private User
Private User reviews Kleinburg, ON
10/10

Excellent Spot Cleaning

Jeff's fiber protection treatment works like a dream. After he applied the treatment, pet stains usually come out with very little effort using his cleaning spray. Highly recommend Jeff and his team for anyone with high end rugs.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We try very hard to exceed expectations. Thank you for your very kind words. We take great encouragement from them.

Private User
Private User
Private User reviews North York, ON
10/10

New Condo

Jeff and his team did a wonderful job. Very professional. I would use them again.

Rob

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

It was great working with you and we appreciate your business. We look forward to providing our services to you whenever you need us in the future !

Trudy
Trudy
3 reviews North York, ON
10/10

Expert carpet & rug cleaning

Jeff and team are experts in cleaning and protecting carpets, area rugs, furniture. I have used other carpet cleaners in the past and the carpet and stair runners were never cleaned as well as they were this time by Fiber Protection Services! They are very experienced and I trust them to clean and protect even my most expensive wool and silk area rugs.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

It was a pleasure working with you. Thank you for the opportunity you gave us to meet your needs. We look forward to working with you in the future

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fiber Protection Services Inc.

Canada's most advanced environmentally friendly Fabric (Fiber)Stain Protection and Prevention, and Area Rug Cleaning company - specializing in ecologically friendly cleaning methods, and non-toxic Stain, and Soil Protection Treatment. While a lot of people categorize Fabric or Fiber Protection as "Scotchguarding", this is a misnomer as there are many companies that protect fabrics, and fibers from spots and stains. Fiber Protection Services is the one of the highest, if not the highest rated Stain Prevention, and Protection company. We also specialize in Carpet/Rug cleaning - we wash, disinfect, and deodorize Rugs while removing many different types of spots and stains. Rug/Carpet Colour correction/repair, Upholstery & Furniture cleaning are also areas of our specialization. Our protection, and stain removal also includes differing Levels of Aftercare Maintenance packages. Fiber Protection Services, Inc. specializes in cleaning the finest Persian, Nepalese, Turkish, Pak Persian, and Oriental Rugs as well as viscose and sisal. The company offers everything from a light seasonal freshen up to full heavy duty restorative jobs. Fiber Protection Services Inc. can perform our treatments in-shop or in-house for cleaning depending on the size of your Area Rug. We happily will arrange for pickup and delivery of your Rug when required.

Multiple cleaning methods such as dry foam, absorbent compound, Low Moisture Cleaning, Bonnet Cleaning, Dry Cleaning and several extractive cleaning protocols can be used on any item we clean. We custom tailor our cleaning methods to suit your carpet's specialized needs.

We also do Fire Retarding on practically ANY material or fiber.

WHY OUR PROTECTOR IS DIFFERENT

We are often asked if applying a fiber protector is really necessary – does it actually DO anything?

Some of the big-brand protectors you may already be familiar with work pretty well most of time, but will only bead up a spill for about 10 – 15 minutes or so before allowing it to seep through the protective barrier and cause a stain. Some fiber types don’t accept protector well, and these types of protectors can be spot-cleaned away or worn thin in high traffic areas. To apply, these protectors are typically sprayed onto the textile and coat the fibers they come into contact with.

For the best possible penetration of protector into the fibers, use a SOLVENT-based protector like our own FiberProtect, rather than a WATER-based protector. This is especially important when treating fibers that are susceptible to colour shift or dye bleed, as water-based protectors are known to occasionally cause dye damage while solvent-based protectors do not.

Because we believe in a proactive approach to textile care, rather than a reactive one, we have developed and perfected a different kind of fiber protection, FiberProtect, to protect you from these stain types:

DESTRUCTION OF DYES
This occurs when an over-the-counter spotter has removed colour from a textile, such as an Oxy-cleaner used on a dark fiber that leaves behind a much lighter colour after use.

MASKING OF DYES
These stains happen when one dye/spill is dark or deep enough in colour to cover up the existing dyes, such as when a red sports drink spills and permanently colours beige fibers red.

RECOMBINATION STAIN
This happens when the existing dyes and the newly introduced stain colour combine to make a new colour, such as when a pink coloured area rug takes on yellow pet urine, but the final stain appears orange.

FiberProtect works at a molecular level protecting your rugs and other textiles by penetrating the fibers and filling up the millions of dye-receptor sites with protector, leaving virtually no room for foreign matter to deposit, no matter the fiber type: silk, wool, nylon, viscose. It’s tough enough to last through professional cleanings and will only ever need a “booster” every 2-3 years to keep it from breaking down in the highest traffic areas. FiberProtect will never alter the colour , feel or texture of your textiles.

When making an area rug, upholstered furniture, or other textile investment, it’s a smart decision to preventatively protect the fibers instead of waiting for a spill or stain to occur, rather than costly replacement or undergoing colour correction.

Call and let us know how we can help you keep your fibers protected!

CATEGORIES
Carpet & Rug Cleaning & Repairing and Drapery & Upholstery Cleaning
PRODUCTS
FiberProtect TM - primary uses: Applied on natural, and synthetic fibers to prevent staining, and to retard soil build up. Used on all wools, silks, linens, cottons, nylons, rayon, viscose , sisal , olefin and ALL other natural and synthetic fibers. FiberProtect is an impregnator, and not only a surface coating - it will NOT alter the colour, texture, and feel of the treated fabric, fiber or other surfaces. FiberProtect Plus is used primarily in commercial applications - used in high traffic areas such as Lobbies, Corridors, Landings, and Outdoor Patio Furniture. StoneProtect TM - an impregnating sealer not a surface coating. Resists stains & helps provide an easy to maintain surface. Works great on all stone including: limestone, terrazzo, slate, marble, granite, and more. WallpaperProtect TM - prevents against staining. Can even be used on hand painted, or custom wall papers. Resists water, and oil based stains. PaintProtect TM - Bonds, penetrates, and impregnates paint. Does NOT alter colour or texture. ENVIRONMENTALLY FRIENDLY CLEANING PRODUCTS SPRAYCLEAN TM: Enviriomentally safe spray, and wipe cleaner designed for all natural stone kitchen, and bathroom counters, including marble, limestone, granite, slate, and manmade surfaces. Sprayclean is a bio-friendly anti-bacterial cleaner that will NOT cause a residue build up. and is also effective on mirrors, glass, and sealed wood furniture. FLOORCLEAN TM: Safe and easy to use interior/exterior, concentrated floor cleaner. Use it on all your marble, granite, limestone, slate, terrazzo, hardwood, ceramic, and wood laminate flooring. It even helps repel dust from hardwood floors. Floorclean will NOT cause a residue build up. WOODCLEAN TM: An all natural, bio based cleaner, and polish for fine furniture. Use it to enrich,. and replentish all your wood furniture surfaces. Not recommended on French polish finishes. BATH & BASIN TM: A powerful , and easy to use cleaner, whitener, and brightener and excellent cleaner of grout. The product is a non-toxic cleaner that not only cleans heavily soiled surfaces, but also deodorizes and disinfects the area. Bath & Basin is safe to use on ceramic tiles, glass tiles, and natural stone surfaces. PETSTAIN REMOVER: Used to to remove pet stains such as urine, feces, vomit, and associated odours on rugs, carpets, upholstered furniture, and pet beds. PetStain Remover is a non-toxic cleaning solution that is safe for both pets and children. PetStain Remover deodorizes, sanitizes, and helps to discourage repeat incidents.
SERVICES
Apply FiberProtect TM stain protection treatment on area rugs and wall to wall carpet, fine upholstered furnishings, draperies, bedding, outdoor cushions, etc. Safe to use on Silks, Velvets, Cottons, Wool, Viscose, Sisal, Suede's and Leathers and Sunbrella fabric. It won't change the colour, look, or feel of the material. Emergency on-site After Care Spot, and stain cleaning service. Full service professional cleaning. We can clean fine furnishings & area rugs & carpeting. Experienced in cleaning delicate fabrics such as : wool, silk, cotton, linen, viscose, rayon, vegetable dyes, and more. Can be done in house, or on site. Apply StoneProtect TM impregnating sealers. Experienced in dealing with designers, working in custom homes, and working with deadlines. We also do Fire Retarding on practically ANY material or fiber.
BRANDS
FiberProtect TM Eccotouch Products StoneProtect TM Leatherprotect TM Sprayclean TM Floorclean TM Woodclean TM Bath & Basin TM Petstain Remover TM
WEBSITE
https://fiberprotectionservices.ca/
YEAR ESTABLISHED
1993
RETURN POLICY
N/A
PAYMENT METHOD
COD or Upon Completion, unless otherwise arranged: for your convenience we accept Visa, MasterCard, or cheque.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.