Do Not use this company. They never showed up for the cleaning appointment and tried to blame me for being inflexible. I made the appointment two months prior and they emailed me on a saturday night before my appointment and cancelled. I still have not received my GST back and now I have to go thru the credit card company. Thank goodness Buytopia honored my coupon and refunded my money. So disappointed.
Do NOT use this company! They are a complete rip off! They cancel appointments over and over again, do not show up to appointments that are booked, and when they do actually make it to your house, the level of cleaning that they provide is horrible. The customer service that they proivde is non-existant, and they are definatley not worth the hassle of trying to get your place cleaned with them. They claim that they provide a service worth over $150 / visit. In my opinin, that is about $150 too high. Save yourself the headache of dealing with this clown show, and pick a different cleaning service.
Complete rip off! The company is terribly organized, and uses false advertising to describe a service they aren't even equip to provide. I paid for the service and was completely disappointed. The two hour window does not allow enough time to provide the service you pay for. I have also met a former employee that will vouch that the company does not even pay their employees fairly. It is an all around scam and not worth your money. Shop around, and it shouldn't be hard to find a company that will be far less disappointing.
I also purchased the dealfind voucher for $89 and can say it was the worst money spent.After 3 months of going back and forth via email to book an appointment I finally got one...only to NOT have them show up! I could not get through to anyone on the phone. Finally a week after my missed appointment somone emailed me to reschedule (they would not call me even though I specifically asked tham to). For my second appointment they emailed me at midnight the day before and cancelled. Then rebooked me AGAIN and didn't show up! No phone call or email. I am asking dealfind for a refund. I would never deal with Clean Sweep after my experience and after reading all these reviews.
This business does not answer phones. Had 1 of 4 cleanings and it was a terrible job. Was supposed to have scheduled cleaning Nov. 1st but no one showed up. Later that night company emailed me that my cleaning was cancelled. Duh. I have requested that they call me but they are too cowardly.
Now they are saying they will not honor dealfind vouchers.
I guess dealfind has realized what I have; BM Cleansweep sucks!!!
I paid $85 on Dealfind for 2 6 hour visits. I booked in September for last weekend and emailed 2 days before the booked time to confirm, only for the company to email and tell me that they will not honour the voucher from dealfind, claiming they won't pay them. I'm now waiting to get refunded from dealfind. What a scam. Not happy at all.
Terrible experience. First two appointments were no shows. When they finally did show, they didn't even do a third of what the voucher claimed were part of the services. The shower did not look any cleaner than it did before she "cleaned" it. She didn't vacuum or wash the floors. None of the sinks in the house were touched. I was so disappointed that I called Deal Ticker and requested a full refund (in had paid $89 for two visits). I wanted my money back for the hoax of a cleaning job they did and did not want the second appt. I got a refund for the second unused portion but neither clean sweep not deal ticker would refund me for the poor cleaning job. Shame on you deal ticker for allowing a company to falsely advertise what they offer and then not take the loss when a customer turns back to you for a refund.
Approximate cost of services:
$0.00
What could this company do to improve their services?
Show up for appointments, clear off their full voice mail, and actually use clean cloths and wash and clean properly.
Stay away from this business., They do not answer their phones, their voicemail is full, they don't show up for appts if you are lucky enough to ever make one, and they are extremely RUDE.
Also, when I asked about their cleaning practices, they use wet cloths and mops from the last job and bring it into your home! GROSS!
Same story as the rest of the reviews..after many cancelled appointments finally someone came. Crappy job especially after the aggrivation of cancelled apointments, leaving work early to let them in and no show etc. Dealing with them directly was impossible. Call dealfind and ask for your money back. They need to take some sort of responsibility for the clients they select to provide services. Our money was refunded.
Approximate cost of services:
$80.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.