Turn key Ready to Move (RTM) 1468 sq. ft. Bungalow on full basement
Basement Renovation review in
WINFIELD
- Approximate cost of services:
- $390,000.00
- What could this company do to improve their services?
- Actually DO what they say they are going to do; better manage their time and resources AND their paperwork; plan their day (more effective time and resource management would reduce overhead costs and waste less time); improve QA/QC; deliver CONSISTENT QUALITY based on the price being paid; READ & clearly answer emails; provide firm dates/times for completion of tasks; do WRITTEN project planning & scheduling. If they want to build SPEC houses, stick to that---do NOT attempt to do CUSTOM building...
- Any advice to offer fellow homeowners facing a similar project?
- Make sure all dates are written in stone. Make sure you have CONTRACTOR penalties written into the contract for failure to deliver (have YOUR lawyer review the contract before signing as many contracts are written solely to protect the contractor, NOT you). Make sure you have written in the contract substantial holdback amounts and make sure you hold back enough money to ensure they are motivated to do what they say they will. Confirm in writing at the start of the project that your Home Warranty (or any similar contractual commitment) is in fact registered/paid for and have a recourse acceptable to you if it is not. DEMAND product quality cost allowances up front for flooring, hardware, lighting, etc. so not only will your expectations be realistic but also you will be able to better judge what they are or will be actually delivering for the dollars about to be committed....and CHECK these allowances against the actual cost of what you want in your house before committing to the project. If they won't give you this information (or aren't organized enough to provide it) walk away. Remember, no matter what you are paying for the "service", if their incompetence starts to impact their bottom line, YOU become unimportant to them. DOCUMENT, DOCUMENT, DOCUMENT
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