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Home Inspection
Informed Decisions Property Inspection Services Inc.
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Reviews for Informed Decisions Property Inspection Services Inc.

Average customer rating:
9.6 10 (18 reviews)

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Maurice in Welland
Maurice in Welland
1 review Welland, ON
10/10

Home Inspection

As a first time home buyer, I had no idea what to look for and didn't know if I was being taken advantage of by anyone or everyone involved. My wife and I found exactly what we wanted and everything looked perfect!
That is, until the home inspection. It wasn't until then that I realized that I had been taken for a ride by the sellers. I am so thankful for the home inspection prior to the purchase, otherwise I would not have known what to look for, including the poor workmanship and mold cover ups.
I cannot thank John and Informed Decisions enough for the very thorough examination of the home. He treated the inspection as if he were buying the home himself. Without his detailed inspection, I would have had to sink so much into repairs.
I am not one to write reviews, let alone give a perfect rating, but I have to give credit, where credit is due: Informed Decisions gets the absolute highest rating in my book.

THANK YOU!!!

Approximate cost of services:
$300.00
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Company Response

Maurice,
It was a pleasure working with you and I am glad that we were able to find the problems in your potential home purchase that would have cost you financially in the future. I do inspect every home as if I would be purchasing it myself and I am grateful to you for that recognition. I look forward to working with you again in the near future and you can rest assured that I will always have your best interests at heart.

Regards,
John.

Yvonne M.
Yvonne M.
1 review Collingwood, ON
10/10

Inspection & Air Quality Testing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hi John,
I just wanted to thank you again for all the effort that went into your inspection and report. I especially appreciate that we had all this vital information within two days of your attending at this house. We had to make our decision on how to proceed based on your report and we only had one day to spare. We were able to make an "informed decision", that probably saved us a great deal of money and headache, not to mention health related issues which could have had even more of an impact on our lives. Many thanks for a job well done.
Warmest Regards,
Yvonne

Approximate cost of services:
$1,500.00
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Company Response

Hi Yvonne,
Thank you very much for your kind testimonial. It was a pleasure working with you and I am so glad I was able to be of assistance. Wishing you all the best in the future.

John.

Tarek in Mississauga
Tarek in Mississauga
1 review MISSISSAUGA, ON
10/10

An inspection to a house I was about to buy

Hi everybody,
I wanted to share you my experience with Informed Decisions. I wanted to buy a house. I could not see any defects in that house at all. But when John came. He was very smart ,professional , and know his job well. He showed me many many defects that could not be noticed even by professionals . John from Informed Decisions is your best choice for inspecting your house. He will make you comfortable and gave you peace of mind about the money you are going to spend to buy a new house.

Approximate cost of services:
$350.00
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Company Response

Good Afternoon Tarek,
Thank you very much for your kind review. Informed Decisions enjoyed the opportunity to work with you on your home inspection and are pleased we were able to give you "peace of mind" during the home purchase process. Your testimonial of our services is very much appreciated and we hope to have the opportunity to work with you again in the future.

Once again, thank you very much for your review and we look forward to working with you again soon.

John Umpleby

Marcello
Marcello
1 review Saint Catharines, ON
10/10

Mold Inspections & Air Quality Testing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Very informative, professional and knowledgeable mold inspection company. We used Informed Decisions Property Inspection Services for the purchase of our new home. We selected this firm above the others servicing our area because of their credentials and level of professionalism. We certainly made the right decision. The mold inspector was very knowledgeable and informative. He helped us understand the condition of the home we were looking to purchase and walked us through the inspection and air testing. He helped us feel comfortable with the inspection process and gave us the information we needed to make a knowledgeable decision on or purchase. We would definitely recommend using Informed Decisions for your mold and home inspection needs.

Approximate cost of services:
$0.00
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Company Response

Good Afternoon Marcello,
Thank you very much for your kind words and testimonial. Informed Decisions is very grateful for the opportunity to have worked with you on your recent home and mold inspection requirements. We are very pleased that we helped you feel comfortable with the process, and are glad we were able to help you in making a knowledgeable decision on you purchase.

Once again, thank you very much for your testimonial to our services and we look forward to working with you again in the future.

John Umpleby

Mark in Toronto
Mark in Toronto
1 review East York, ON
10/10

Home Inspection / Mold Inspection

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

As a business owner myself, it is very important for me to align myself with service providers that are reflective of my high ethics and honesty. I need to trust that if I am using a business, I will be treated with the same level of professionalism and integrity my customers receive from me. Informed Decisions Property Inspection Services is just that kind of business and I have no hesitation in recommending them. I have worked with John, and Informed Decisions, for both a home and mold inspection. He is truly a subject matter expert and his engineering background and high credentials keep him head and shoulders above his competition. His fees are very reasonable and he has always tried to work within my budget. I am happy to recommend John and Informed Decisions for any home inspection, mold inspection, testing or remediation need and I am certain that you will be more than pleased with the level of service provided

Approximate cost of services:
$2,000.00
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Company Response

Good Afternoon Mark,
Thank you very much Mark for your kind words are referral. It was a pleasure working with you on both your home and mold inspection requirements and we are very honored that you think of us as a subject matter expert. I'ts nice to know that our credentials and engineering background are valued by our customers and seen as giving us a leg up on our competition.

Once again, thank you very much for your review and referral and we look forward to working with you again in the future.

John Umpleby

Dean in St. Catharines
Dean in St. Catharines
1 review St. Catharines, ON
10/10

Mold Inspection

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I recently called John and Informed Decisions to have a mold inspection done on our family home after my daughter was repeatedly falling ill with resperatory ailments. John immediately appreciated my concern and was able to schedule an inspection for the next day. John was very thorough in the mold inspection, allowing me to follow him throughout the process and keept me updated with everything he found and suspected. He used a thermal imaging camera during the course of his inspection and this helped him locate the cause of our water intrusion. After air sampling was completed, Informed Decisions provided a detailed report outlining exactly what was found in our home, the amounts of mold and other particles present, and where they were the most dense. Our daughters bedroom had the highest readings of any area of the house and seemed to be the source of the contamination. A remediation plan was immediately put together and John's team of professionals was able to remove the mold from our home and resolve the problem with minimal disruption to our lives. We are very grateful to John and his team for taking such good care of our family all within our budget, and to John imparticularly for being such a genuine, kind and honest professional who was very knowledgeable. I would not hesitate to recommend John and Informed Decisions for any air quality testing and mold remediation and I am certain you will be more than pleased with the thoroughness, professionalism and level of service provided.

Dean W

Approximate cost of services:
$0.00
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Company Response

Thank you Dean for your kind words and recommendation. We are so very glad to have been able to get to the bottom of the issues that were causing health issues for your family and eleviate any concerns and worries about the air quality condition within your home. We are also glad that we were able to work within your budget and not be a major disruption to your lives. Thank you again for your heartfelt review and we would welcome the opportunity to work with you again in the future. All the best,
John.

Mary F in Oakville
Mary F in Oakville
1 review OAKVILLE, ON
10/10

Mold Inspection

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Business today is extreamly competitive. It is very important for me to business with the "good guys" and help them thrive....there are, after all, not too many left. Informed Decisions is one in a million and I would recommend your mold inspection and air quality testing services till the ends of the earth. I was increadibly impressed with your level of professionalism and how friendly and considerate your company was of our situation and budget. The costs were very competitive and I was very grateful for your honesty. You saved me a great deal of money by not recommending additional services when you found, through your inspection, that they were not required. Thank you for being so trustworthy. Your knowledge of the mold inspection and testing process, as well as environmentally friendly materials was as big asset. I only wish there were more service providers with your work ethic and professional approach. Thank you so much for a job well done.

Approximate cost of services:
$0.00
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Company Response

Good Afternoon Mary,
A special thanks to you for your kind words and review on HomeStars. It is truly an honour to be thought of as one of the "good guys" and we are very grateful to have been given the opportunity to save you some money. We are very proud of our honesty and integrity and are thankful to you for recognizing our efforts.

Thank you again for your kind words and testimonial for our services and we look forward to the opportunity of working with you again in the future.

John Umpleby

Julie F
Julie F
1 review Hamilton, ON
10/10

Mold Inspection and Removal

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

John, Stephen and I can't thank you enough for taking such great care of us during our "mold crisis". As you know, having three young children and our family living in a home we suspected to have mold issues was very concerning to us. There was so much information out there that our heads were spinning with possible health concerns and air quality scares. You took the time to explain everything and were very patient with us as we bombarded you with what seemed like a million questions. I can't imagine any of your competitors would have shown us such compassion and honest concern. Right from the very start I was certain that we had made the right decisions in hiring Informed Decisions. Your inspection was very thorough and we were able to move forward with very professional air sampling the same day. Once our suspected mold growth was confirmed, you helped us move forward with the remediation process very quickly and ensured the disruption to our lives was minimal. Everything was taken car of very quickly, and completely, ensuring that my family was once again living in a safe and mold free environment. Thank you for everything and I will keep recommending your business to everyone and anyone who has a mold inspection need.

Julie Fuhrmann

Approximate cost of services:
$0.00
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Company Response

Julie,
Informed Decisions is very grateful to have been given the opportunity to help you during your "mold crisis" and ease the concerns of you and your family. We are thankful for your honest review of our services and are appreciative of your recommendation. I'm glad we were able to find the source of your mold issues and remediate the problem areas so you could, once again, feel safe in your home.
Thank you again for your kind words and for the HomeStars review and we look forward to the opportunity to assist you again in the future.

John Umpleby

Jesse
Jesse
1 review Guelph, ON
10/10

Mold Detection

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Very Professional and thorough. Helped us out with short notice. Gave us great information and fantastic maintenance tips. Gave us exactly what we needed to feel safe in our home again. Easy process from the mold inspection, the air quality testing and the remediation of the mold found. Costs were more than reasonable and even helped with some home inspection issues our first inspector missed. Would not hesitate to recommend.

Approximate cost of services:
$0.00
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Company Response

Good Afternoon Jesse,
I'm so glad we were able to help you out in short notice and that we were able to make you "feel safe in your home again". Thank you so much for your thoughtful review on HomeStars and for your considerate recommendation.

Once again, Informed Decisions is very appreciative that you took the time to review our services and we look forward to the opportunity of working with you again in the future.

John Umpleby

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Informed Decisions Property Inspection Services Inc.

Informed Decisions Property Inspection Services is a premier home inspection provider servicing residential and commercial properties. Our consultants are expertly trained and certified professionals. We are proud members of The Alliance of Canadian Home Inspectors. Informed Decisions consultants can handle all of your home inspection needs. Our certified inspectors will ...
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