Adept Services

Bathroom Renovation
Toronto ON M9B 6H7
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Reviews for Adept Services

Average customer rating:
9.2 10 (59 reviews)

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susan s.
susan s.
4 reviews Toronto, ON
0/10

bathroom wondow

i have a major complaint . we order a bathroom window and exhaust in july maybe aug 2016 for 1600.00 and gave half deposit...... i had to call a few times when it would be done. well come oct 31 2016 they INSTALL a WOOD WINDOW WHERE WE TAKE SHOWERS.......what part of WOOD AND WATER DON'T YOU GET..... Expected a vinyl window and as well as the estimator installed it? And then shows up to finish it 3 weeks later to finish it without me answering his call at work. Very bad workmanship if you ask me. ........

Approximate cost of services:
$1,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

As seen by our other reviews we try very hard to please our customers and we are trying to do the same for this customer. However, there are a few inaccuracies in this review. Since this bathroom reno was being done by the customer, the the bathroom was in a gutted state when the estimator went, with debris all over the place and no shower or bath was there at the time. No mention was made that the customer wanted a vinyl window which is cheaper than a wooden one, which would have saved us quite a bit as well. Windows do take several weeks to be delivered by our supplier, and there was an additional delay for this order, which we communicated to the customer.

The estimator did not install the window, but returned within the same week of installation to finalize caulking and collect payment. The customer said she needed to look at it before paying the balance. After three weeks of waiting with no word of complaint from the customer, she was contacted for the balance. She then said we could collect payment, but then started to talk for the first time about vinyl, which was neither in the estimate nor the contract. Upon arrival for the payment the customer tried to pay less than was owed.

ADEPT SERVICES carried out the scope of the work as specified in the contract and demanded only the payment specified in the contract. Also, if there is a specific complaint about the workmanship, we would be happy to address this, as that is covered by our warranty.

We encourage all our customers to communicate with us if there are any issues, because we are always willing to solve them. We stand by a 2 year warranty for all our workmanship.
Adept Services
https://adeptservicespro.com/

AGL
AGL
2 reviews Toronto, ON
10/10

Basement tiling, ceiling, painting and trim.

Stephen and his crew were great to deal with. From giving the initial estimate to finishing the job, the communication was excellent.

Very detailed oriented and professional. There are a lot of compliments about the job Adept did with the ceiling. It's flawless!

I'd definitely work with Stephen again on any residential project.

Approximate cost of services:
$8,000.00
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Company Response

Thanks for remembering us! We are very happy that even after a couple years you are still happy with our work. This is what we try to achieve when we work, lasting satisfaction. It was great working for you. Thanks for this positive review.

Kyle in Burlington
Kyle in Burlington
1 review Burlington, ON
10/10

Tape/Mud a Sunroom

We had Stephen come in to do the estimate and then complete the work in 3 visits all within a week. He was on budget, on schedule, clean, and the work that was done was exemplary. Would definitely use them again and would recommend them for any project. Thanks!

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Kyle, we love when homeowners like yourself recognize the importance of professional drywall finishing to the overall look that they are going for. It was a pleasure working for you and we would be happy to work for you again in the future.
Adept Services
https://adeptservicespro.com/

Katherine in Burlington
Katherine in Burlington
1 review Burlington, ON
10/10

Basement Drywall Repair

Stephen did an excellent thorough job. He is highly skilled, proficient, punctual and very personable. We are very happy with the professional drywall service we received and we will recommend this company. Thank you.

Approximate cost of services:
$339.00
1 of 1 people found this review helpful.
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Company Response

Katherine, thank you for this great review. It is nice when clients mention not only the great quality of our work, but also how personable our team members are. We value the privilege it is to be invited into homes and so we make sure that our staff if friendly and considerate. We look forward to working with you again in the future
Adept Services
https://adeptservicespro.com/

Sue
Sue
8 reviews Oakville, ON
10/10

Ceiling Repair

About a month ago I had a leak in my ceiling from the bathroom upstairs and had to have a piece of the drywall replaced. I decided to have the popcorn ceiling removed at the same time. I contacted Adept Services and Stephen came out the next day and provided me with an estimate. The work started a couple of days later. They did a great job on the ceiling and the clean up as well.

Approximate cost of services:
$1,350.00
1 of 1 people found this review helpful.
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Company Response

Sue, it was a pleasure working for you and we will gladly work for you again. We always try to do the very best work on all our projects. It really is encouraging when clients like yourself express appreciation for the good work our teams perform every day. Thank you.
Adept Services
https://adeptservicespro.com/

David in Toronto
David in Toronto
1 review Toronto, ON
10/10

Ceiling repair. Sand & stain maple stairs

The best drywaller in town! Repaired a dishwasher flood in basement ceiling. Would never know it happened!
Also repaired kitchen ceiling after moving a large light. Fantastic job!
Also sanded & stained stairs - perfect!
Thanks Steve & team!

Approximate cost of services:
$1.00
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Company Response

Best client in town! Thanks for this very positive review. It is always a pleasure to work with you David because you really understand the construction process so well. We look forward to working on your future projects.
Adept Services
https://adeptservicespro.com/

Private User
Private User
Private User reviews Mississauga, ON
10/10

Ceiling speaker installation

Recently we had Stephen and his co worker installed our ceiling speakers. They were on time, kept their word and did a seamless job on our project. I would recommend adept services to anyone as they did they did a clean job.They were very respectful and knowledgable. Thank you again for your amazing services. Job well done!

Approximate cost of services:
$200.00
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Company Response

Thank you so much for this positive review! Not many people are aware of our Home Theater installation services, of which ceiling and wall speaker installation is a part. It was a pleasure providing this service to you and we hope you will enjoy using those speakers for years to come.
Adept Services
https://adeptservicespro.com/

Guy from Milton
Guy from Milton
1 review Milton, ON
10/10

Kitchen Ceiling and Master Bathroom Repair

We retained Adept to repair our kitchen ceiling and master bathroom wall. Before the repairs, there was a huge hump in the middle of our kitchen ceiling and a hole in the master bathroom wall. It was very unsightly and something we wanted to fix. Stephen and Isaac did a fabulous job. After the repairs, the ceiling and bathroom wall looked brand new - the paint job was excellent. Even previous unrelated blemishes in the ceiling were removed! We were very happy with the finished product. Both Stephen and Isaac are a pleasure to work with. They are accommodating, responsive professionals and maintain a very clean working area. I highly recommend their services and look forward to future projects with them.

Approximate cost of services:
$790.00
1 of 1 people found this review helpful.
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Company Response

Thanks Guy. We aim to provide good quality workmanship at a fair price. You proved to be a very good client to work with and we look forward to working with you on future projects.
Adept Services
https://adeptservicespro.com/

Jordan
Jordan
9 reviews Toronto, ON
10/10

Plaster repair, ceiling replacement and kitchen drywall

We bought an old Toronto home that had about 30 big cracks and buckles throughout plus a badly damaged living room ceiling. Stephen from Adept was honest and upfront with what his crew could do. He told us that we could patch the living room ceiling but over time it would sag and crack again. He demolished the cracked ceiling and replaced it with new drywall while preserving the original crown molding. The third part of the job was drywalling half of the kitchen where we took wainscotting down.
The whole job took 4 days and at a great price.

Approximate cost of services:
$2,900.00
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Company Response

Thank you for this positive review. We take pleasure in delighting our clients with good quality workmanship.
Adept Services
https://adeptservicespro.com/

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Adept Services

Adept Services provides kitchen, bathroom and full house renovation services to Toronto, Mississauga, Milton, Georgetown, Halton Hills, Oakville, Burlington, Vaughan, Thornhill, Richmond Hill and Brampton. In addition we do Design Build, additions, basement finishing, Drywall, painting, flooring, stairs, decks, fences, infloor heating, driveway heating, handyman services, home services, interlocking. Free ...
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