DO NOT waste your time and money with Hardwood Giant. This company is unprofessional and unwilling to take accountability for their poor planning of my project. I booked a simple job to install vinyl flooring and resurface my stairs with oak treads. From day one they gave the wrong flooring to the installers and the custom stairs were not prepared nor was the stain. What was meant to be a 3 day job turned out to be 8 days late. The installer was also given the run around. They took NO accountability for not planning this job as it should have. Throughout this ordeal no one in the company took responsibility nor did they care to satisfy their customer. It was extremely difficult to speak to anyone and everyone that I was able to speak to pointed fingers at another and did not tell the truth.
- Approximate cost of services:
- $6,000.00