This has to be the worst businesses I have ever had to deal with. I ordered hardwood from this location and dealt with a guy named Anjun. This guy will tell you anything you want to hear in order to get you into a purchase and leave a deposit. After you leave the deposit you quickly realize that nothing is going to go as you were promised. They will not have the product you ordered on time. If you paid these guys to install the floors like I did, be prepared to wait a lot longer then the date they promised you. They will not show up on the agreed date, and when you call them they will promise you they will be there by another date, and again will not show up. This will be your never ending battle. I found the sales rep Anjun as arrogant, disrespectful, and dishonest who will tell you anything just to have you leave a deposit. When you eventually get fed up with these people you will ask them for your deposit back as I did. They will tell you that they are just the "employees" and do not have the power to return money for the lack of service they provided. They will give you a business card and tell you to email their head office. Just imagine the kind of response you are going to get over email. I ended up cancelling the installation of the floors I ordered and just had them deliver the hardwood to my house. When my installers began putting together the floors we realized that the product itself is of very poor quality. Each plank of the hardwood was slightly off by thickness, and as such did not look absolutely even as it should have been. I am extremely disappointed with my dealings with this location of Hardwood Giant. I will 100% never make another purchase from them again. If you want to avoid the headaches which I incurred dealing with Anjun and the Hardwood Giant, please do not do business with them. And by the way look closely into the positive reviews that they have.
- Approximate cost of services:
- $3,500.00