When I made my first contact to another highly rated Homestars company for my landscaping project, I was disappointed that the fellow came to look at the project, said that he would get back to me with an estimate within the week -- and then I never heard from him again. Over 6 weeks later, no estimate and not even a phone call to let me know that they did not want the job.
In the meanwhile, somewhat miffed with this last experience, we contacted Keith from Land Effects. And frankly, I must sincerely thank the first company because if it wasn't for them I would never have had the good fortune to meet Keith.
He listened carefully to my needs, was very knowledgeable and had wonderful creative design ideas. We needed a retaining wall, but I also wanted a little garden oasis. You can see from the pictures before and after how gorgeous this space is now, my gosh the transformation is amazing. And they are so versatile too - doing everything - from a gate, a fence, original lattice, a retaining wall, creative interlocking, natural stone steps to selecting and planting trees. We needed it all and they did it all!
His team worked diligently and efficiently, right on schedule and right on budget too. Keith was very responsive to my needs, returning phone calls promptly, and keeping me posted every step of the way with e-mails and phone calls.
I smile and feel so good every time I see my little garden sanctuary - also thinking of what a great experience this was working with Keith and Land Effects. I recommend them really highly to everybody. Thank you!