We hired 5 Star Painting to paint our hallway, including a 2-story wall over the stairway. They arrived on time to complete the job and cleaned-up before they left. The paint job was good (couldn't see any roller marks on the walls, no paint on the ceiling/floor/baseboards,...); however, we were not satisfied with the wall preparation. The nail pops were not fixed correctly and were still noticeable after the work was completed. When I mentioned this to them, they did come back and re-do the work promptly, but there was still an issue after the second attempt. I ended up fixing the nail pops and spot painting the areas myself.
- Approximate cost of services:
- $600.00
- Company Response
Carolyn we did our best to address the nailpop issue. Sorry we did not meet your expectations on your stairwell and will strive to improve on future jobs.