Carolyn in Toronto

We hired Becker Windows to install 11 new windows in our house. Overall, we were very pleased with their service through the entire process. Alex confirmed our appointment with him the day before and arrived on time. He discussed different options with us and made recommendations on what would work best for our house (colour, etc). The price was comparable to other quotes we received, and the time between purchase and installation was reasonable and inline with what we were told when we ordered the windows. The installers arrived on time and cleaned up after themselves. The new windows look great and are exactly what we expected.

We hired 5 Star Painting to paint our hallway, including a 2-story wall over the stairway. They arrived on time to complete the job and cleaned-up before they left. The paint job was good (couldn't see any roller marks on the walls, no paint on the ceiling/floor/baseboards,...); however, we were not satisfied with the wall preparation. The nail pops were not fixed correctly and were still noticeable after the work was completed. When I mentioned this to them, they did come back and re-do the work promptly, but there was still an issue after the second attempt. I ended up fixing the nail pops and spot painting the areas myself.

We hired Firemen Movers for our house move. Because we had a gap in closing dates, we also stored our stuff at their warehouse for a month. Overall, we were very pleased with their service. For both moves (in and out), they phoned the day before to confirm their arrival time and the address they were coming to. On the moving dates, they arrived on time. They were careful with our furniture- they plastic wrapped everything so nothing got scratched or broken. The overall price came in very close to the original estimate that was provided (it was actually slightly cheaper).