I needed a price estimate on a leak fix from a pricey European faucet installed in my kitchen from the previous homeowner. The whole contraption was nailed far back that a novice wouldn't be able to get underneath the sink to fix. I was anticipating a hefty fix time and price. No such thing! In fact, Colin gave me a brief history on how the faucet worked and what typically happens in leak situations. He told me that if it happens again, just to do what he did and I'd never have to call a plumber again. He saved me at least $500 dollars. Thank you, Colin.